Symantec 10 manual Responding to Emergencies

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Responding to	4
emergencies

Norton AntiVirus notifies you that it has detected a virus or other security risk when one of the following has occurred:

1Auto-Protect has found a virus while monitoring your computer.

1A virus scan that you scheduled or started manually has found a virus.

With default settings, Norton AntiVirus automatically attempts to repair any virus it finds. If it can’t repair the file, Norton AntiVirus safely quarantines the file, so that it cannot harm your computer. Usually, Norton AntiVirus performs these repairs without any action by you.

In certain circumstances, Norton AntiVirus asks you whether you want to repair, delete, or restore an infected file. Your responses determine what Norton AntiVirus does with the infected file.

wFor more information about a particular virus, refer to the Symantec Security Response Web site.

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Contents User Guide Norton AntiVirus for Macintosh User Guide Symantec License and Warranty Norton AntiVirus for Macintosh Product Installation and Required Activation Export Regulation General Page Contents Contents System requirements Installation1Checking your login type Before installationBefore installation Reading the Read Me fileTo install Norton AntiVirus for Macintosh Installing Norton AntiVirusDouble-clickNorton AntiVirus Installer After installation After installationIf you can’t eject the CD Registering Norton AntiVirus Connecting to the Internet through America OnlineRegister Your Software Click continueFor more information Accessing HelpReading late-breaking news For more informationDouble-clickNorton AntiVirus User Guide To open the User GuideFor more information Virus and threat protection features Feature summaryVirus and threat protection features Feature summaryQuick access features Quick access featuresQuick access features Starting and quitting Norton AntiVirus Getting startedTo start Norton AntiVirus Double-clickNorton AntiVirusEnabling and disabling Auto-Protect Press Command-QEnabling and disabling Auto-Protect To view the Global Threat Assessment widget Using the Global Threat Assessment widgetUsing the Global Threat Assessment widget Responding to Emergencies Responding to emergencies What to do if a virus is found by Auto- ProtectWhat to do if a virus is found by Auto-Protect If a virus is found during a manual scan Repairing infected filesTo check the status of infected files in the scan window To repair infected filesAbout Norton AntiVirus Quarantine Repairing, deleting, and restoring files in QuarantineIf Norton AntiVirus can’t repair a file About Norton AntiVirus QuarantineTo look up virus names Looking up virus names and definitionsLooking up virus names and definitions Looking up virus definitions on the Symantec Web siteClick Learn More Click View all virus threatsExploring the Symantec support Web site Frequently asked QuestionsTo explore the Symantec support Web site Why does Auto-Protect fail to start? What if I have problems installing?Frequently asked questions What if I have problems installing?To enable Norton Auto-Protect Why aren’t all files scanned?Check Enable Norton Auto-Protect To only list scanned filesHow do I rescan files that have already been scanned? How do I rescan files that have already been scanned?To remove the QuickScan file Click Move To TrashWhy can’t I update virus definitions using LiveUpdate? Why can’t I update virus definitions using LiveUpdate? Customer service Service and support solutionsTechnical support Service and support solutionsSupport for old and dis versions Technical supportSubscription policy Worldwide service and supportSubscription policy Worldwide service and support Service and support officesIndex Index Index