Symantec 10 manual Why can’t I update virus definitions using LiveUpdate?

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Frequently asked questions

Why can’t I update virus definitions using LiveUpdate?

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Why can’t I update virus definitions using LiveUpdate?

In some rare cases such as immediately after the emergence of a new virus, the LiveUpdate servers may be very busy and it may be difficult to get a connection. In such cases, keep making connection attempts and you should eventually be successful.

When using LiveUpdate, make sure that your Internet connection is working by testing the connection with an Internet application, such as your Web browser.

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Contents User Guide Norton AntiVirus for Macintosh User Guide Symantec License and Warranty Norton AntiVirus for Macintosh Product Installation and Required Activation Export Regulation General Page Contents Contents System requirements Installation1Reading the Read Me file Before installationChecking your login type Before installationDouble-clickNorton AntiVirus Installer Installing Norton AntiVirusTo install Norton AntiVirus for Macintosh If you can’t eject the CD After installationAfter installation Click continue Connecting to the Internet through America OnlineRegistering Norton AntiVirus Register Your SoftwareFor more information Accessing HelpFor more information Reading late-breaking newsDouble-clickNorton AntiVirus User Guide To open the User GuideFor more information Virus and threat protection features Feature summaryVirus and threat protection features Feature summaryQuick access features Quick access featuresQuick access features Double-clickNorton AntiVirus Getting startedStarting and quitting Norton AntiVirus To start Norton AntiVirusEnabling and disabling Auto-Protect Press Command-QEnabling and disabling Auto-Protect To view the Global Threat Assessment widget Using the Global Threat Assessment widgetUsing the Global Threat Assessment widget Responding to Emergencies What to do if a virus is found by Auto-Protect What to do if a virus is found by Auto- ProtectResponding to emergencies To repair infected files Repairing infected filesIf a virus is found during a manual scan To check the status of infected files in the scan windowAbout Norton AntiVirus Quarantine Repairing, deleting, and restoring files in QuarantineAbout Norton AntiVirus Quarantine If Norton AntiVirus can’t repair a fileTo look up virus names Looking up virus names and definitionsClick View all virus threats Looking up virus definitions on the Symantec Web siteLooking up virus names and definitions Click Learn MoreTo explore the Symantec support Web site Frequently asked QuestionsExploring the Symantec support Web site What if I have problems installing? What if I have problems installing?Why does Auto-Protect fail to start? Frequently asked questionsTo only list scanned files Why aren’t all files scanned?To enable Norton Auto-Protect Check Enable Norton Auto-ProtectClick Move To Trash How do I rescan files that have already been scanned?How do I rescan files that have already been scanned? To remove the QuickScan fileWhy can’t I update virus definitions using LiveUpdate? Why can’t I update virus definitions using LiveUpdate? Customer service Service and support solutionsTechnical support Service and support solutionsTechnical support Support for old and dis versionsSubscription policy Worldwide service and supportSubscription policy Worldwide service and support Service and support officesIndex Index Index