Symantec 10 manual Subscription policy, Worldwide service and support

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Service and support solutions

Subscription policy

If your Symantec product includes virus, firewall, or Web content protection, you may be entitled to receive updates via LiveUpdate. Subscription length varies by Symantec product.

After your initial subscription ends, you must renew it before you can update your virus, firewall, or Web content protection. Without these updates, you will be vulnerable to attacks.

When you run LiveUpdate near the end of your subscription period, you are prompted to subscribe for a nominal charge. Simply follow the instructions on the screen.

Worldwide service and support

Technical support and customer service solutions vary by country. For Symantec and International Partner locations outside of the United States, contact one of the service and support offices listed below, or connect to http://service.symantec.com and select your region or language under Global Support.

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Contents User Guide Norton AntiVirus for Macintosh User Guide Symantec License and Warranty Norton AntiVirus for Macintosh Product Installation and Required Activation Export Regulation General Page Contents Contents System requirements Installation1Reading the Read Me file Before installationChecking your login type Before installationInstalling Norton AntiVirus To install Norton AntiVirus for MacintoshDouble-clickNorton AntiVirus Installer After installation After installationIf you can’t eject the CD Click continue Connecting to the Internet through America OnlineRegistering Norton AntiVirus Register Your SoftwareFor more information Accessing HelpFor more information Reading late-breaking newsDouble-clickNorton AntiVirus User Guide To open the User GuideFor more information Virus and threat protection features Feature summaryVirus and threat protection features Feature summaryQuick access features Quick access featuresQuick access features Double-clickNorton AntiVirus Getting startedStarting and quitting Norton AntiVirus To start Norton AntiVirusPress Command-Q Enabling and disabling Auto-ProtectEnabling and disabling Auto-Protect To view the Global Threat Assessment widget Using the Global Threat Assessment widgetUsing the Global Threat Assessment widget Responding to Emergencies What to do if a virus is found by Auto- Protect Responding to emergenciesWhat to do if a virus is found by Auto-Protect To repair infected files Repairing infected filesIf a virus is found during a manual scan To check the status of infected files in the scan windowAbout Norton AntiVirus Quarantine Repairing, deleting, and restoring files in QuarantineAbout Norton AntiVirus Quarantine If Norton AntiVirus can’t repair a fileTo look up virus names Looking up virus names and definitionsClick View all virus threats Looking up virus definitions on the Symantec Web siteLooking up virus names and definitions Click Learn MoreFrequently asked Questions Exploring the Symantec support Web siteTo explore the Symantec support Web site What if I have problems installing? What if I have problems installing?Why does Auto-Protect fail to start? Frequently asked questionsTo only list scanned files Why aren’t all files scanned?To enable Norton Auto-Protect Check Enable Norton Auto-ProtectClick Move To Trash How do I rescan files that have already been scanned?How do I rescan files that have already been scanned? To remove the QuickScan fileWhy can’t I update virus definitions using LiveUpdate? Why can’t I update virus definitions using LiveUpdate? Customer service Service and support solutionsTechnical support Service and support solutionsTechnical support Support for old and dis versionsWorldwide service and support Subscription policySubscription policy Worldwide service and support Service and support officesIndex Index Index