2002 Dimension One Spas Export Owner’s Manual
Troubleshooting Guide
Heating System
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| Symptom | Problem | Corrective Action | ||
| Does not heat | 1. | Temperature setting is | 1. | Turn up the thermostat |
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| too low |
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| 2. | Dirty filter | 2. | Clean filter |
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| 3. | Flow switch malfunction | 3. | Call for service |
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| Too hot | 1. | Temperature setting is to | 1. | Turn down the thermostat |
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| high |
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| 2. | High limit tripped | 2. | Call for service |
| Flashing | Possible temperature sensor | Call for service | ||
| temperature of | failure |
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| 34°F |
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| 134°F (56.6° C) |
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| appears on the |
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| display |
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| Hot Tub | Water level | Fill hot tub to 1” (2.54 cm) to 2” (5.08 cm) above bottom of the tile line | ||
| Temperature |
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| erratic |
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Electrical System
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| Will not turn on |
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| No power |
| Check circuit breaker and/or GFCI |
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| – in any mode |
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| Turns on by itself |
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| Normal automatic daily |
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| No action required |
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| power filtration, or anti- |
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| freeze cycle |
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| Light is out |
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| Burned out bulb |
| Replace bulb |
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| Pump shuts |
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| 1. | Automatic timer |
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| 1. | Push JETS pad again to start another cycle |
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| down |
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| has shut pump off |
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| unexpectedly |
| 2. | Motor |
| 2. | If pump(s) will not restart when JETS pad is pushed, call for service |
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| while in use |
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| and automatic |
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| Make sure that the equipment panel vent area is not blocked. Vent blockage can |
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| protective device |
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| has shut down |
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| cause serious damage to your equipment. |
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| pump(s) |
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| 3 flashing LEDs |
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| Possible sensor errors |
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| 1. | Check water level |
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| appear on the |
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| Top Side Control |
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| 2. | Clean filter |
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| If problem persists: |
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| 1. | Turn off power |
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| 2. | Restart the system |
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| If problem persists: |
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| Call for service |
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