For IBM OS/2 Systems
The correct tape driver must be installed for the DAT AutoLoader to work with OS/2. Try the following:
1.Install the tape software again.
2.Make sure that a tape driver statement was added to the CONFIG.SYS file during the tape software installation procedure. If the tape driver statement is missing, edit the CONFIG.SYS file to add the statement. Refer to the tape software documentation for more information. Restart the server after making changes.
Resolving Operating Problems
If the DAT AutoLoader worked previously but now does not, try the following:
1.Clean the drive heads.
2.Run the tape drive option of Compaq Diagnostics.
3.Determine what has changed in the system since the last tape backup.
a.If the system configuration has been changed, try removing the change to see if it affects the tape backup system.
b.If a board or option has been added, check its DMA, IRQ, and port address settings for conflicts. Try removing the board or option.
c.If a SCSI device has been added, check for SCSI ID conflicts and proper termination. (Default=6)
4.Check the DAT AutoLoader connections. Reseat the controller, SCSI signal cable, and power cable.
Resolving Magazine Problems
If the DAT AutoLoader does not recognize the magazine, check the cassette configuration.
1.If there is a cassette in position 8 but less than 7 cassettes in the other positions the magazine will recognize the configuration as a single cassette.
2.If there is not a cassette in position 8 and all the other positions are not full, the magazine will be ejected.