Blackberry 9105 manuals
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325 pages 5.42 Mb
3 Contents12 Quick Help35 Shortcuts46 PhonePhone basicsFind your phone number Make a call Answer a call 47 Answer a second callMute a call Place a call on hold About using a headset 49 Emergency callsAbout emergency calls and Emergency Callback Mode Make an emergency call 50 VolumeChange the default volume for calls Improve sound quality during a call Improve sound quality for all calls 51 Voice mailAbout your voice mail greeting and voice mail password Check your voice mail Change the voice mail access number and password Change how many times your device rings before the call goes to voice mail 52 Speed dialSet up speed dial for a contact Change the contact that is assigned to a speed dial key Call waiting, call forwarding, and call blockingTurn on call waiting 53 About call forwardingForward calls Add, change, or delete a call forwarding number About call blocking Block calls Change the call blocking password 54 Fixed dialing and smart dialing56 Conference callsAbout conference calls Make a conference call 57 Call logs58 Send a call logDelete call logs Add, change, or delete call log notes View call logs in the Messages application 59 Multiple phone numbersAbout multiple phone numbers Switch the active phone number 60 Phone optionsTurn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screen Hide or display your phone number when you make calls Turn off the prompt that appears before you delete items 61 Change how you answer or end calls with the holsterReset a call timer About TTY support Turn on TTY support 63 Troubleshooting: PhoneI cannot make or receive calls My phone number appears as Unknown in the Phone application 64 I cannot check my voice mailI cannot make calls using a voice command I cannot change the number of times that my device rings 66 Voice commandsPerform an action using a voice command Available voice commands 67 Change the language for voice commandsTurn off choice lists for voice commands Change the options for voice prompts 68 Improve voice recognitionTroubleshooting: Voice dialingI cannot make calls using a voice command My device does not recognize names or numbers in voice commands 69 MessagesEmail 85 PIN messagesAbout PIN messages Find your PIN Composing and sending PIN messages 87 Viewing and replying to PIN messagesSave a message Hide sent messages from the message inbox 88 PIN message optionsSet how long your device stores messages Open a new message automatically when you remove your device from your holster Hide the new or unopened message indicator 89 Text messages97 Security options for messages99 AttachmentsAbout files and attachments Open a file or an attachment Save a file or an attachment 100 Send a file as an attachmentOpen a link in a file or an attachment Set font options for a file or an attachment View properties for a file vCard contact attachmentsAbout vCard contact attachments Save a vCard contact attachment from a message 101 S/MIME-protected messagesS/MIME-protected message basicsAbout signing and encrypting messages 102 Sign or encrypt a messageEncrypt a message with a pass phrase Attach a certificate to a message Download the certificate used to sign or encrypt a message Add a certificate from a message 103 S/MIME-protected message statusEncryption status indicators 104 S/MIME-protected message optionsS/MIME-protected message troubleshootingSome signing and encryption options are not available on my device I cannot open an attachment in an encrypted message 107 IBM Lotus Notes native encrypted messagesAbout IBM Lotus Notes native encrypted messages Prerequisites: IBM Lotus Notes native encryption Encrypt a message using IBM Lotus Notes native encryption 108 PGP protected messagesPGP protected message basicsAbout signing and encrypting messages Sign or encrypt a message Encrypt a PGP protected message with a pass phrase 109 Attach a PGP key to a messageDownload the PGP key used to sign or encrypt a message Add a PGP key from a message Add a PGP key from an attachment Attachment indicators in PGP protected messages Add connection information for a certificate server from a message View the PGP key used to sign or encrypt a message 110 PGP protected message statusEncryption status indicators Digital signature indicators for PGP protected messages 111 PGP protected message optionsChange your signing and encryption key Change options for downloading attachments in encrypted messages Change the default signing and encryption option 112 About message classificationsChange the default message classification Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Turn off the prompt that appears before a PGP protected message is truncated Turn off the prompt that appears when you use a PGP key that is not recommended for use 113 Troubleshooting: PGP protected messagesSome signing and encryption options are not available on my device I cannot open an attachment in an encrypted message 115 Troubleshooting: Messages121 Files128 Media153 Ring tones, sounds, and alerts157 BrowserBrowser basicsBrowsing web pagesVisit a web page or search the Internet About tabbed browsing Open, close, or switch between tabs Zoom in to or out from a webpage 159 Viewing, copying, and forwarding addressesViewing pictures and playing media filesView a full picture on a web page 160 Browser bookmarksAbout bookmarks for web pages Add a bookmark for a web page Change or delete a bookmark for a web page Send a bookmark for a web page File a bookmark for a web page Add, rename, or delete a bookmark folder for web pages 161 RSS feedsAbout RSS feeds Add an RSS feed from the browser 162 Browser optionsChange your home page or start page Turn off JavaScript support Stop loading images or playing embedded media files on web pages Stop blocking pop-ups on web pages 163 Change the font size for text on web pagesSet the character encoding for all web pages Receive a prompt before you close the browser or stream media from the Internet Delete browsing information Turn off cookies in the browser Turn on geolocation in the browser 164 Browser securityAbout TLS TLS options 165 Manage browser securityAdd a trusted content server Add or change a web site that is associated with a certificate 166 Browser push168 Troubleshooting: BrowserNo browser is available on my device I cannot play a song or video on a web page I receive a prompt to switch networks when I stream a song or video 169 I cannot open a new tab170 Calendar181 ContactsContact basicsAdd a contact Create a custom contact field Add a pause or a wait to a phone number Change or delete a contact Search for a contact in your organization's address book 182 Customizing contacts184 Synchronizing contacts186 Personal distribution listsCreate a personal distribution list Change or delete a personal distribution list 187 Multiple contact listsAbout multiple contact lists View a different contact list Change the default contact list Contact list optionsTurn off the prompt that appears before you delete items Change the display options for contacts View the number of contacts stored on your device Sort contacts or tasks 188 Troubleshooting: ContactsContact list field data is not appearing on my computer My contact pictures keep changing 190 Clock194 Tasks and memos199 TypingTyping basics 200 Typing input methods202 Typing optionsChange the default currency symbol Stop displaying contacts in the list that appears when you type Turn on key tones Turn off trackpad sounds Set the trackpad sensitivity Set the cursor speed 203 Spelling checkerCheck spelling Change options for checking spelling Stop displaying spelling suggestions in the list that appears when you type 204 Custom dictionaryAbout the custom dictionary Add, change, or delete a word in the custom dictionary Stop adding items to the custom dictionary automatically 205 AutoTextAbout AutoText Create an AutoText entry Change or delete an AutoText entry Undo an AutoText change 208 Troubleshooting: Typing209 KeyboardAssign an application to a Convenience key Change the default currency symbol Set the cursor speed Turn on key tones 210 Set the trackpad sensitivityTurn off trackpad sounds Troubleshooting: KeyboardNo application opens when I press a Convenience key 211 LanguageAbout typing input languages Change the language Add a display language Delete a language 213 Screen display217 GPS technology220 MapsMap basicsView a location on a map View an address on a map using a link Send a location Get directions 221 Pan a mapZoom in to or out from a map View a list of points of interest near a location 223 Map optionsKeep backlighting on when you track your movement Set the GPS receiver that you use to track your movement 224 Troubleshooting: Maps225 Applications229 BlackBerry Device Software232 Manage Connections252 Power and battery254 Memory and media cards258 Search262 SIM cardAbout the SIM card phone book Add a contact to your SIM card Copy contacts from your SIM card to your contact list Copy a contact from your contact list to your SIM card 263 Change or delete a SIM card contactStore text messages on your SIM card Change the display name for a phone number About SIM card security 265 SecuritySecurity basicsAbout the device password Set a device password Change the device password 266 Lock your deviceLock your device when you insert it in the holster Set a limit for device password attempts Delete device data, third-party applications, or media card files 267 Password keeperAbout the password keeper Change a password in the password keeper Add a password to the password keeper Generate a random password Set criteria for randomly generated passwords 269 EncryptionAbout encrypting data on your device About file encryption Turn on encryption 270 Set encryption strengthUse a certificate to encrypt the encryption keys on your device About encryption keys Generate an encryption key 271 Memory cleaningAbout memory cleaning Turn on memory cleaning Change when your device deletes sensitive data from the temporary device memory Delete sensitive application data from the temporary device memory View the icon for the memory cleaning application on the Home screen 272 CertificatesAbout certificates Certificate basicsDownload a certificate from an LDAP-enabled server or DSML-enabled server 273 About certificate enrollmentDownload a certificate from a certificate authority Import a certificate or PGP key that is saved on your device Import a certificate or PGP key from a media card 274 View properties for a certificateCertificate properties View one type of certificate in the certificate list Send a certificate Delete a certificate View the certificate chain for a certificate 275 Certificate status277 Certificate optionsCertificate shortcuts 279 PGP keysAbout PGP keys PGP key basicsDownload a PGP key from an LDAP-enabled server 281 Send a PGP keyDelete a PGP key Clear the PGP data cache 282 PGP key statusPGP key status indicators Check the revocation status of a PGP key Change the trust status of a PGP key Revoke a PGP key PGP key revocation reasons 283 PGP key optionsChange the display name for a PGP key Turn off the display name prompt that appears when you add a PGP key to the key store Turn off the fetch status prompt that appears when you add a PGP key to the key store PGP key shortcuts Troubleshooting: PGP keysI cannot download a PGP key from an LDAP-enabled server 284 Certificate serversAdd a certificate server Change connection information for a certificate server 285 Connection options for OCSP and CRL serversConnection options for LDAP-enabled servers and DSML-enabled servers Send connection information for a certificate server Delete a certificate server 286 Key storeAbout the key store Change the key store password Synchronize the key store password with the device password Change when your device deletes the key store password 287 Add contacts to your Contacts application automatically when you add items to the key storeChange the service that your device uses to download certificates Turn off automatic backup and restore of key store data Change the refresh rate for certificate revocation lists Reject certificate revocation lists from unverified CRL servers 288 Smart cardsAbout using a smart card with your device Turn on two-factor authentication 289 Import a certificate from a smart cardLock your device when you remove your smart card from your smart card reader About smart password entry Turn off smart password entry 290 Switch smart password filtersPrerequisites: Using authentication certificates Use a certificate to authenticate your smart card Check the status of your authentication certificate automatically Store the passphrase for your smart card on your device Turn off notification for smart card connections 291 VPN settingsAbout VPN profiles Log in to a VPN Change the user name and password for a VPN profile About software tokens Change the software token for a VPN profile Change the PIN for a software token on your device 292 Verify security software manually293 Third-party application control296 Troubleshooting: Security297 Service books and diagnostic reportsAccept, delete, or restore a service book Run a diagnostic report View, submit, or delete a diagnostic report 299 Synchronization304 Accessibility optionsAbout accessibility options Screen accessibility optionsDisplay closed captions in videos Change the display font Use grayscale or reverse contrast for the screen display 305 Audio and phone accessibility optionsTurn on event sounds Add a contact alert TTY supportAbout TTY support Turn on TTY support 306 Voice dialingPerform an action using a voice command Available voice commands 307 Typing accessibility optionsChange or delete an AutoText entry Type text using the predictive input method Change your typing style 308 Calculator309 BrickBreaker312 Word Mole game316 Glossary321 Legal notice
318 pages 2.29 Mb
3 Contents11 Welcome to BlackBerry!19 Shortcuts24 PhonePhone basicsFind your phone number Make a call Answer a call Answer a second call About using a headset Turn on the speakerphone 26 Emergency calls28 VolumeChange the default volume for calls Improve sound quality during a call Improve sound quality for all calls 29 Voice mailAbout your voice mail greeting and voice mail password Check your voice mail Change the voice mail access number Speed dialSet up speed dial for a contact Change the contact assigned to a speed dial key 30 Conference callsAbout conference calls Make a conference call Create a phone number link for a conference call Speak privately with a contact during a conference call Disconnect a contact from a conference call Leave a conference call 31 Call logs33 Call waiting34 Call forwardingAbout call forwarding Forward calls Add a call forwarding phone number Change a call forwarding phone number Delete a call forwarding phone number 35 Call blockingAbout call blocking Block calls Change the call blocking password 36 Fixed dialingAbout fixed dialing 37 Turn on fixed dialingAdd a contact to your fixed dialing list Change a contact in your fixed dialing list Delete a contact from your fixed dialing list 38 Smart dialingAbout smart dialing Set the default country code and area code Set options for dialing extensions 39 TTY supportAbout TTY support Turn on TTY support Hearing aid modeAbout hearing aid mode Turn on hearing aid mode 40 Multiple phone numbersAbout multiple phone numbers Switch the active phone number 41 Phone options43 Phone shortcutsTroubleshooting the phone 45 Voice commandsPerform an action using a voice command Available voice commands 46 Change the language for voice commandsTurn off choice lists for voice commands Change the options for voice prompts 47 Improve voice recognitionTroubleshooting voice dialingI cannot make calls using a voice command My device does not recognize names or numbers in voice commands 48 MessagesMessage basicsComposing messagesSave a draft of a message Set the importance level for a message Blind carbon copy a contact Attach a contact to a message Add a signature to your work email messages Delete the disclaimer from an email message Create a link for a PIN 49 Sending messages51 Managing messages 53 Email messagesEmail message basicsSend an email message Delete the original text from a reply message File an email message 54 Attach a file to an email messageForward messages from a specific email message folder to your device Stop storing messages sent from your device on your computer Stop storing messages sent from your computer on your device Resize a picture before you send it as an attachment 55 Email message filters58 Email message foldersAbout synchronization of email message folders Add, move, rename, or delete an email folder Email message flagsAbout flags Add a flag Change a flag Remove a flag 59 Email message options62 PIN messagesAbout PIN messages Find your PIN Send a PIN message Set a high importance level for received PIN messages 63 SMS text messagesSMS text message basicsAbout SMS text messages Send an SMS text message Change your ring tone Delete the history from an SMS text message 64 Options for SMS text messagesSet whether pressing the Enter key sends SMS text messages Change the appearance of SMS text messages 65 Show names in the history of SMS text messagesTurn off AutoText for SMS text messages Store SMS text messages on your SIM card Request delivery reports for all SMS text messages Set how long your service center attempts to send SMS text messages Set a wireless network type for sending SMS text messages 66 Cell broadcasting68 MMS messagesMMS message basicsAbout MMS messages Send an MMS message Create a slide show in an MMS message Resize a picture before you send it as an attachment 69 MMS message attachmentsAttach a media file to an MMS message Attach a contact or appointment to an MMS message Add an appointment to your calendar from an MMS message Add a contact to your contact list from an MMS message Save a media file from an MMS message 70 MMS message optionsRequest delivery or read notification for an MMS message Request delivery notification or read notification for all MMS messages View the size of an MMS message before sending it Stop receiving MMS messages when roaming Block MMS messages 71 Message list optionsTurn off the prompt that appears when you mark messages as opened 72 Set how long your device stores messagesUse color to differentiate work messages from other messages Change how a message list displays messages Open a new message automatically when you remove your device from your holster 73 About multiple message listsHide messages from the main messages application Hide the new or unopened message indicator 74 Hide sent messagesView call logs in the messages application Block incoming messages Allow messages from contacts in your contact list or allowed sender list Add a contact to your allowed sender list 75 S/MIME-protected messagesReset a blocked message counter 76 S/MIME-protected message basicsAbout signing and encrypting messages Sign or encrypt a message Encrypt a message with a pass phrase View the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message 78 S/MIME-protected message statusDigital signature indicators for S/MIME protected messages Encryption status indicators Check the status of a certificate or certificate chain 79 S/MIME-protected message optionsChange your signing or encryption certificate Change options for downloading attachments in encrypted messages 80 Change the default signing and encryption optionAbout message classifications Change the default message classification Change the size of S/MIME indicators in messages 81 Change the encryption algorithms for S/MIME-protected messagesRequest delivery notification for signed S/MIME-protected messages Turn off the prompt that appears before an S/MIME-protected message is truncated Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use S/MIME-protected message troubleshootingSome signing and encryption options are not available on my device I cannot open an attachment in an encrypted message 82 IBM Lotus Notes native encrypted messagesAbout IBM Lotus Notes native encrypted messages Prerequisites: IBM Lotus Notes native encryption Encrypt a message using IBM Lotus Notes native encryption 83 PGP protected messagesPGP protected message basicsAbout signing and encrypting messages Sign or encrypt a message Encrypt a PGP protected message with a pass phrase 84 Attach a PGP key to a messageDownload the PGP key used to sign or encrypt a message Add a PGP key from a message Add a PGP key from an attachment Attachment indicators in PGP protected messages Add connection information for a certificate server from a message View the PGP key used to sign or encrypt a message 85 PGP protected message statusEncryption status indicators Digital signature indicators for PGP protected messages 86 PGP protected message optionsChange your signing and encryption key Change options for downloading attachments in encrypted messages Change the default signing and encryption option 87 About message classificationsChange the default message classification Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Turn off the prompt that appears before a PGP protected message is truncated Turn off the prompt that appears when you use a PGP key that is not recommended for use 88 PGP protected message troubleshootingSome signing and encryption options are not available on my device I cannot open an attachment in an encrypted message 89 Message shortcutsTroubleshooting messages 93 Files and attachments102 Media126 Browser143 Date, time, and alarmSet the date and time manually Get the date and time from the wireless network automatically Change what appears on the display when your device is charging 144 Change the clock faceDisplay a second time zone Turn on bedside clock mode Set options for bedside clock mode 145 Turn on the alarmSilence the alarm Change alarm notification options Use the stopwatch 146 Set the timerChange timer notification options Troubleshooting date, time and alarmThe time on my device is incorrect 148 Personal organizerContactsContact basicsAdd a contact Add a contact from a message, call log, or web page Name a custom contact list field About pauses and waits 149 Add a pause or a wait to a phone numberView a contact Change a contact Delete a contact Search for contacts in your organization's address book Manage contact lookup results 150 Customizing contactsAbout custom ring tones Assign ring tones and alerts to a contact Add a caller ID picture for a contact Change the caller ID picture for a contact Delete the caller ID picture for a contact 151 Mailing lists153 Multiple contact listsAbout multiple contact lists Switch contact lists Change the default contact list Contact list optionsSort contacts or tasks Change the display options for contacts View the number of contacts stored on your device 154 Troubleshooting contactsCustom contact list field data is not appearing on my computer Caller ID pictures are not appearing on my device My contact pictures keep changing 155 CalendarCalendar basicsAbout calendar views Switch calendar views Move around a calendar Schedule an appointment Schedule an appointment quickly in Day view 156 Schedule a meetingSchedule an alarm Open an appointment, meeting, or alarm Delete an appointment, meeting, or alarm Switch days in Day view 157 Meetings160 Conference call meetingsAbout conference calls Create a conference call meeting from your device Create a conference call meeting from your computer Enter a conference call meeting Save your conference call information 161 Calendar optionsChange the default calendar view Change the default reminder time for calendar entries 162 Change the start and end time for daysChange the snooze time for reminders Change the email address that you use to send messages or meeting invitations View tasks in a calendar 163 Change the first day of the weekHide free time in Agenda view View more of the subject line for appointments in Agenda view Change how long your device stores calendar entries View the number of calendar entries stored in a calendar 164 Multiple calendarsAbout multiple calendars Switch calendars Use color to differentiate calendars Change the calendar that reminds you of appointments Change the default calendar 165 Calendar shortcuts166 Troubleshooting the calendarI cannot schedule appointments that span multiple days I cannot set some fields when scheduling appointments Some characters in calendar entries do not appear correctly after synchronization I cannot enter a conference call with the Join Now option 167 TasksTask basicsCreate a task Change a task Change the status of a task Hide completed tasks Send a task or memo Delete a task 168 Task list options170 MemosMemo basicsCreate a memo Change a memo Send a task or memo Delete a memo Memo list optionsView the number of tasks or memos stored on your device 171 Categorizing contacts, tasks, or memos173 CalculatorUse the calculator Convert a measurement 174 Ring tones, sounds, and alerts179 TypingTyping basics 180 Typing input methodsSwitch typing input methods when you are typing Change options for typing input methods SureType technology and multi-tap input methodsAbout SureType technology and multi-tap Type text using SureType technology Type text using multi-tap Find more information about typing in other languages 181 Typing optionsStop displaying contacts in the list that appears when you type Set the cursor speed Turn on key tones 182 Spelling checkerCheck spelling Correct spelling while you type Correct spelling quickly while you type 183 Check spelling automatically before sending email messagesChange options for checking spelling Stop displaying spelling suggestions in the list that appears when you type Add a word to the custom dictionary Change a word in the custom dictionary Delete a word from the custom dictionary 184 Custom dictionaryAbout the custom dictionary Add a word to the custom dictionary 185 Change a word in the custom dictionaryDelete a word from the custom dictionary Stop displaying contacts in the list that appears when you type Stop adding items to the custom dictionary automatically 186 AutoTextAbout AutoText Create an AutoText entry Turn off AutoText for SMS text messages Change an AutoText entry Delete an AutoText entry Undo an AutoText change 187 Typing shortcuts188 Troubleshooting typing189 Language191 Display and keyboardBacklighting Display options192 Download a Home screen backgroundSet owner information Change the display font Use reverse contrast for the screen display About organizing applications 193 Add an application folderChange an application folder Move an application icon Hide an application icon Delete an application folder Set the number of icons that appear on the Home screen 194 KeyboardTurn on key tones Turn off trackpad sounds Set the cursor speed Assign an application to a Convenience key Set the trackpad sensitivity 195 ThemesAbout themes Switch themes Delete a theme Download a theme 196 Troubleshooting displayMy device screen turns off My display changed No application opens when I press a Convenience key 197 SearchMessages, attachments, and web pages 200 Organizer dataSearch for organizer data Search for contacts in your organization's address book Manage contact lookup results 202 Synchronization208 Bluetooth technologyBluetooth technology basicsAbout Bluetooth technology Turn on Bluetooth technology Pair with a Bluetooth enabled device 209 Connect to a paired Bluetooth enabled deviceSwitch to a paired Bluetooth enabled device during a call Share contacts with a paired Bluetooth enabled car kit Receive a media file using Bluetooth technology 210 Send a media fileRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device 211 Bluetooth technology options215 Troubleshooting Bluetooth technologyI cannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear I cannot pair with a Bluetooth enabled device I cannot share contacts with a paired Bluetooth enabled device 216 GPS technology218 MapsMap basicsGet directions View directions as a route on a map Send a route or a map View a location on a map 219 View an address on a map using a linkView a list of points of interest near a location View points of interest on a map Track your movement Set a home or work address Show or hide a layer on a map 220 NavigationZoom in to a direction on a route Zoom in to or out from a map Pan a map 221 Maps bookmarksAdd a bookmark for a location or route Change a bookmark for a location or route Delete a bookmark for a location or route Add a bookmark folder for locations or routes File a bookmark for a location or route 222 Map optionsSet the GPS receiver that you use to track your movement Clear the map cache 223 View status information at the top of a mapView north at the top of a map Hide the tracking information at the bottom of a map Keep backlighting on when you track your movement View a geotagged picture on a map 224 Map shortcutsTroubleshooting mapsDiagonal lines appear on a map 225 Applications230 BlackBerry Device Software234 Wireless network coverage240 Wi-Fi technology248 Power, battery, and memory251 SIM cardAbout the SIM card phone book Add a contact to your SIM card Copy contacts from your SIM card to your contact list Copy a contact from your contact list to your SIM card 252 Change a SIM card contactDelete a SIM card contact Store SMS text messages on your SIM card 253 About SIM card securityProtect your SIM card with a PIN code Change the SIM card PIN code Change the display name for a phone number 254 SecuritySecurity basicsLock the keyboard Set a limit for device password attempts Delete device data, third-party applications, or media card files 255 Password keeperAbout the password keeper 256 Add a password to the password keeperGenerate a random password Set criteria for randomly generated passwords View a password in the password keeper Change a password in the password keeper 257 Hide passwords in the password keeperDelete a password from the password keeper Change the password keeper password Copy a password Prevent password copying Set a limit for password attempts in the password keeper 258 Encryption261 Memory cleaningAbout memory cleaning Turn on memory cleaning Change when your device deletes sensitive data from the temporary device memory Delete sensitive application data from the temporary device memory View the icon for the memory cleaning application on the Home screen 262 Certificates270 PGP keysPGP key basics 273 PGP key status275 PGP key optionsChange the display name for a PGP key Turn off the display name prompt that appears when you add a PGP key to the key store Turn off the fetch status prompt that appears when you add a PGP key to the key store PGP key shortcuts PGP key troubleshootingI cannot download a PGP key from an LDAP certificate server 276 Certificate servers278 Key stores281 Smart cardsAbout using a smart card with your device About two-factor authentication 282 Turn on two-factor authenticationImport a certificate from a smart card Lock your device when you remove your smart card from your smart card reader 283 About smart password entryTurn off smart password entry Switch smart password filters Prerequisites: Using authentication certificates 284 Use a certificate to authenticate your smart cardCheck the status of your authentication certificate automatically Use a certificate to encrypt the encryption keys on your device Store the pass phrase for your smart card in the application memory Turn off notification for smart card connections 285 Software tokensAbout software tokens Change the PIN for a software token on your device 286 VPN settingsAbout VPN profiles Prerequisites: Logging in to a VPN Log in to a VPN Change the user name and password for a VPN profile Change the software token for a VPN profile 287 About security self-testsVerify security software Third-party application control 291 Troubleshooting securityI cannot download a certificate I cannot unlock my device using my smart card I cannot connect to a Wi-Fi network or log in to a VPN using a software token 293 Service books and diagnostic reportsService booksAbout service books Accept a service book Delete a service book 294 Diagnostic reportsAbout diagnostic reports Run a diagnostic report View a diagnostic report Submit a diagnostic report 295 Delete a diagnostic reportSet a default recipient for diagnostic reports I cannot run or submit a diagnostic report View the version number of the BlackBerry Device Software on your device 296 Wi-Fi diagnostic reportsAbout Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Include advanced data in Wi-Fi diagnostic reports Set a default recipient for Wi-Fi diagnostic reports 298 Accessibility optionsAbout accessibility options Display closed captions in videos Change the display font Use reverse contrast for the screen display 299 Use grayscale for the screen displaySet the number of icons that appear on the Home screen Turn on event sounds Assign ring tones and alerts to a contact 300 TTY supportAbout TTY support Turn on TTY support 301 Voice dialingMake a call using a voice command AutoText 302 BrickBreaker305 Word Mole game310 Glossary315 Legal notice
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