HP 4500 - G510g manuals
Computer Equipment > All in One Printer
When we buy new device such as HP 4500 - G510g we often through away most of the documentation but the warranty.
Very often issues with HP 4500 - G510g begin only after the warranty period ends and you may want to find how to repair it or just do some service work.
Even oftener it is hard to remember what does each function in All in One Printer HP 4500 - G510g is responsible for and what options to choose for expected result.
Fortunately you can find all manuals for All in One Printer on our side using links below.
228 pages 10.1 Mb
4 Copyright informationHewlett-PackardCompany notices Acknowledgements Safety information Accessibility 5 Contents13 1 Get started29 2 Print39 3 Scan41 4 Copy43 5 Fax64 6 Work with ink cartridges74 7 Solve a problem75 Obtain electronic supportHP support by phone 76 Phone support periodTelephone support numbers 77 www.hp.com/supportAfter the phone support period 78 General troubleshooting tips and resourcesPause Printing Troubleshooting topics 79 The device shuts down unexpectedlyError message appears on control-paneldisplay Alignment fails The device is not responding (nothing prints) 80 Device takes a long time to printBlank or partial page printed 81 Something on the page is missing or incorrectPlacement of the text or graphics is wrong 82 Solution 1: Use genuine HP cartridgesSolution 2: Check the paper 83 Solution 3: Wait a short period of time (if possible)Solution 4: Check the print settings 84 Step 1: Check the print quality settingsPrint quality: Paper type: Automatic Resizing Options: Quality: Destination Paper Size: Step 2: Check the Print in Grayscale setting 85 Solution 5: Check estimated ink levels and replace low or empty ink cartridgesSolution 6: Print and evaluate a diagnostic report and troubleshoot defects 86 Print Quality Diagnostic ReportPrint Quality Ink level: Ink level 87 Color bars:Ragged or irregularly streaked or faded bars irregularly streaked fading ragged on one end 88 Regular white streaks in the barsBar colors are not uniform Large-font text: 89 Alignment pattern:91 Self-TestReportSelf- Test To evaluate the Diagnostic Page: 93 Solution 7: Clean the ink cartridgesSolution 8: Align the ink cartridges 94 Solution 9: Replace the problem ink cartridgeSolution 10: Service the product 95 Clean the area around the ink nozzlesTo clean the area around the ink nozzles 96 Solve paper-feedproblems98 No copy came outCopies are blank 99 Documents are missing or fadedSize is reduced Copy quality is poor Copy defects are apparent 100 Paper mismatch101 Scanner did nothingScan takes too long 102 Part of the document did not scan or text is missingText cannot be edited 103 Error messages appearScanned image quality is poor 104 Scan defects are apparent105 The fax test failed106 Fax Hardware TestThe "Fax Connected to Active Telephone Wall Jack" test failed 107 The "Phone Cord Connected to Correct Port on Fax" test failedFigure 7-1Back view of the device The "Using Correct Type of Phone Cord with Fax" test failed 108 The "Dial Tone Detection" test failedDial Tone Detection Test 109 Dial Tone DetectionThe "Fax Line Condition" test failed 110 Fax Line Condition TestFax Line Condition The display always shows Phone Off Hook Solution: The device is having problems sending and receiving faxes 112 The device is having problems sending a manual fax113 The device cannot receive faxes, but can send faxes115 The device cannot send faxes, but can receive faxesSpace (#) Fax tones are recorded on my answering machine The phone cord that came with my device is not long enough 116 To extend your phone cordColor faxes do not print Cause: The computer cannot receive faxes (Fax to PC and Fax to Mac) 117 General network troubleshootingNetwork port created does not match device IP address (Windows) 118 Basic wireless troubleshootingAdvanced wireless troubleshooting 119 Step 1: Make sure your computer is connected to your networkTo check a wired (Ethernet) connection System Preferences Network Built-in Ethernet To check a wireless connection Network Connections View Network Status Tasks Not Connected Connected 120 AirPortSystem Preferences Network Step 2: Make sure that the HP device is connected to your network A: Make sure the HP device is on the network Network Status URL 121 B: Check to see if you can access the embedded Web server (EWS)To access the EWS Step 3: Check to see if the firewall software is blocking communication Step 4: Make sure the HP device is online and ready HP Network Devices Support Restart Add hardware addresses to a wireless access point (WAP) 123 Configure your firewall to work with HP devices124 •hpqkygrp.exe, located in C:\program files\HP\digital imaging\bin•hpqscnvw.exe, located in C:\program files\HP\digital imaging\bin - or hpiscnapp.exe, located in C:\program files\HP\digital imaging\bin •hpqste08.exe, located in C:\program files\HP\digital imaging\bin •hpqtra08.exe, located in C:\program files\HP\digital imaging\bin •hpqthb08.exe, located in C:\program files\HP\digital imaging\bin Advanced firewall information •Incoming (UDP) ports: 137, 138, 161 Outgoing (TCP) ports: The ports are used for the following functions: UDP ports: •TCP port: Photo card upload Scanning •UDP port: •TCP ports: 9220 HP device status 125 Embedded Web server cannot be opened126 The EWS is only available in EnglishHardware installation suggestions 127 Software installation suggestions128 Understand the Printer Status Report and Self-TestReport130 Understand the network configuration page (some models only)Network Configuration Page General Information: 802.3 Wired: 802.11 Wireless: mDNS: SLP: To print the network configuration page from the device control panel Network Config 131 Clear paper jams132 Avoid paper jams134 A Technical information177 B HP supplies and accessoriesOrder printing supplies online Supplies 179 C Additional fax setup202 DNetwork setup (some models only)211 E Device management tools214 F Errors (Windows)220 Index
126 pages 0 b
4 pages 1.6 Mb
1 OFFICEJETStart Here Commencez ici Empiece aquíwww.hp.com/support Use the HP Setup Guide to set up the product Utilisez le guide d’installation HP pour installer le produit Use la Guía de instalación HP para instalar el producto Começar aquiUse o Guia de instalação HP para instalar o produtoUnpack Déballez Desempacar Retire o produto da caixa Insert CD. Insérez le CD. Inserte el CD. Insira o CD Follow the onscreen instructions Suivez les instructions sur l’écran Siga las instrucciones que aparecen en pantalla Siga as instruções na tela *CB867-90001 4 8 EN
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