Register Your Product, Purchase Value-Added Services | 3Com 3C16491

A OBTAINING SUPPORT FOR YOUR PRODUCT

Register Your Product

Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you.

Warranty and other service benefits are enabled through product registration. Register your product at http://eSupport.3com.com/. 3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request. If you have trouble registering your product, please contact 3Com Global Services for assistance.

Purchase Value-Added Services

To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller. Value-added services like 3Com ExpressSM and GuardianSM can include 24x7 telephone technical support, software upgrades, onsite assistance or advance hardware replacement. Experienced engineers

are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. More information on 3Com maintenance and Professional Services is available at www.3com.com.

Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area.

Troubleshoot Online

You will find support tools posted on the 3Com Web site at www.3com.com/

3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains thousands of technical solutions written by 3Com support engineers.

Access Software Downloads

Software Updates are the bug fix/maintenance releases for the version of software initially purchased with the product. In order to access these Software

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3Com 3C16491 manual Register Your Product, Purchase Value-Added Services, Troubleshoot Online Access Software Downloads

Contents

3C16491 Baseline Switch PWR Plus 3Com Corporation 350 Campus Drive Marlborough MA USA Contents Snmp Regulatory Notices Glossary Index Page Conventions About this Guide Product Registration Documentation Comments Features and Capabilities Overview of the Baseline SwitchAutosensing of MDI/MDIX Connections Autonegotiating 10/100 Mbps Ports Power-over-Ethernet Capability Physical FeaturesGigabit Combo Ports RJ-45/SFP Front Panel Gigabit Combo Ports RJ-45/SFP Link/Activity Status LEDs Rear Panel Power LED Package Contents Before You Begin Positioning the Switch Rack-Mounting or Free-Standing Using the Mounting Kit Placing Units On Top of Each Other Montagesatz Anweisungen Checking for Correct Operation Supplying Power to the Switch Inserting an SFP Transceiver Using SFP TranceiversApproved SFP Transceivers Inserting an SFP Transceiver Removing an SFP Transceiver Performing Spot Checks Installing the Switch Running the Discovery Application Requirements for Accessing the Web Interface Welcome screen of Discovery appears Discovered Devices Screen Logging On to the Web Interface Menu Navigating the Web Interface Lists the available items on the menu Menu Item Port Status Buttons Manually Assigned Static IP Address Accessing the Interface Without Using DiscoveryDhcp Assigned IP Address Device Summary Information Configuration Overview Polling Interval Device View Modifying the IP Address Settings Administration SettingsAutomatic IP Configuration Color Key To set the IP address for the Switch IP Setup Restore Configuration Backup Configuration Upgrade Screen Firmware Upgrade Initialize Reboot User Summary System Access Modify User Create User Remove User System Time Snmp Add SetupSummary Snmp Remove Configuring VLANs Vlan Modify Port Modify Vlan Modify Port Screen Rename Vlan Detail RemovePort Detail Forwarding Tagged/Untagged Frames Sample Vlan Configurations Setting Up Vlan Across Two Switches Setting Up Two VLANs on the Same Switch Spanning Tree Tagged Vlan Configuration Spanning Tree Screen Broadcast Storm Igmp SnoopingIgmp Query PoE Broadcast Storm Setup Screen Administration Configuring Port Settings Detail Port Administration Summary Screen Speed/Duplex for 1000 Mbps Connections Port Administration Setup Screen Guidelines for Creating Trunks Link Aggregation Link Aggregation Summary Screen Create Link Aggregation Modify Screen Modify Spanning Tree per Port Spanning Tree Summary Screen Port Mirroring Spanning Tree Setup Screen Statistics Port Mirroring Setup Screen QoS VoIP Summary Screen QoS VoIP Traffic Settings QoS VoIP Setup Screen Port Setup OUI Add OUI Summary Radius Client Security Radius Client Detail Screen Configure 802.1X Summary Screen 802.1X Settings 802.1X Detail Screen Address Table Monitoring Address Table Screen Cable Diagnostics Cable Diagnostic Screen Diagnostics Resetting to Factory Defaults Troubleshooting Forgotten Static IP Address Forgotten PasswordSolving LED Issues Link/Activity LED is on, but network performance is poor Fiber cable is connected, but the Module Active LED is off All ports appear to show continual activity If the Problem Persists Register Your Product Purchase Value-Added ServicesTroubleshoot Online Access Software Downloads Contact Us Telephone Technical Support and Repair Country Telephone Number Latsupportanc@3com.com Environmental Related StandardsPhysical Electrical Appendix B Technical Information Important Safety Information Safety Information Appendix C Safety Information Regulatory Notices Page Bandwidth 1000BASE-TAuto-negotiation Category 5 Cables Category 3 CablesCategory 5e Cables Category 6 Cables Half Duplex Full DuplexIeee 802.1D Ieee 802.1Q Link Aggregation LayerMAC Address Network Server SwitchSubnet Address Subnet Mask Vlan Numbers Index Index