3M Dynapro ET 350 Monitor User’s Installation Guide

Problem

Solution

ET 350 monitor does not power up when plugged in.

Try the following:

1.Make sure that the power to the monitor’s power cable is turned on.

2.Make sure that the power to the host computer’s power supply is turned on.

3.Check that the power cord is properly connected at both ends.

4.Check the fuse (see “Replacing the fuse” on page 32).

5.Plug the power cable back into the monitor and restore power to the cable.

After manually aligning the

•

Try downloading the standard

TouchSurround buttons,

 

TouchSurround button definition file

alignment of the touch screen is

 

(see “Importing standard

unsatisfactory.

 

TouchSurround definitions” on

 

 

page 24) and then customize the

 

 

button definition files as required. For

 

 

instructions on customizing, refer to

 

 

the appropriate software guide (see

 

 

“Contacting 3M Touch Systems” on

 

 

page 3).

 

 

 

Touch screen not functioning.

•

Make sure that the touch drivers are

 

 

installed properly.

 

•

Read the touch screen driver error

 

 

messages (below) and follow the

 

 

applicable instructions.

 

 

 

Keyboard/mouse not functioning

•

Refer to the “keyboard/mouse”

for the ET 350 monitor with KVM

 

section of the troubleshooting chapter

extender option.

 

in the KVM extender manufacturer’s

 

 

manual.*

*Note: References to “serial device” in the KVM manufacturer’s manual denote the “touch screen” of the ET 350 monitor.

46