Aastra Telecom 480I manual Softkeys for Accessing XML Services

indicator on the Supervisor’s phone shows that the worker’s phone is in use and busy.

On the 480i, the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF softkey. When the monitored user is on an active call, a small telephone icon is shown with the handset off- hook.

Note: You can also use the BLF configured softkey to dial out. Contact your system administra- tor for more information about this feature.

Softkeys as Customized BLF List

(For use with the BroadSoft Broadworks Rel 13 or higher platform only)

Your can set a softkey to BLF list.

The BLF list feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.

In addition to monitoring the idle and busy state, the BLF list feature also supports the ringing state.

When the monitored user is idle, there is a small telephone icon shown with the handset on-hook. When the monitored user is in ringing state, there is a small bell icon shown. When the monitored user is on an active call then a small telephone icon is shown with the handset off-hook.

12480i IP Phone User Guide

Note: The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance (SCA) feature and does not permit call control over the monitored extension.

If you set a softkey to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML ->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf- list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 480i screen and the feature is disabled.

Note: You can also use the BLF/List configured softkey to dial out.

Example

A receptionist has a 480i CT running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. Each monitored extension in the list shows up individually on the 480i screen next to a softkey button. The softkey icons on the screen change depending on the state of the extensions.

Softkeys for Accessing XML Services

Extensible Markup Language (XML) is a markup language much like HTML. You system administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.

Users can access XML applications via the "Services" menu on the 480i or via a softkey set to use XML

Using the 480i Phone