Aastra Telecom REV 06, RN-001029-00 manual ACD Screen for 55i, 57i, and 57i CT

5i Series IP Phone Release Notes

Features in Release 2.2

When you press the DND, CFWD, or ACD key, only one attempt is made to enable/disable the “as-feature-event” feature on the server. The message “Trying” displays on the phone’s LCD after pressing the key. If the attempt is successful, the idle screen displays. If the attempt is unsuccessful, the message “Failed” displays. The user can press the softkey again to re-attempt the feature if required.

The following screen displays on the IP Phone UI for server-side call forwarding:

Call Forward

Mode: CFA

Next Done

For server-side ACD, when you press the ACD softkey, the screen that displays is dependant on the state of the ACD subscription. Possible sttate for ACD are::

•Logged Out - User has the option of logging in.

•Logged In - User has the option of logging out or making the phone unavailable.

•Unavailable - User has the option of logging out or making the phone available.

ACD Screen for 53i

ACD		ACD
Logged Out		Logged In
	Log In	Unavail	Log Out
	ACD
	Unavailable
	Avail	Log Out
ACD Screen for 55i, 57i, and 57i CT
ACD	ACD		ACD
Logged Out	Logged In		Unavailable
- Log In	- Log Out		- Log Out
Cancel -	- Unavailable	Cancel -	- Available	Cancel -

RN-001029-00, Rev 06, Release 2.2 131