Chapter 7

Troubleshooting

This chapter provides troubleshooting information for the MegaRAID

SCSI 320-0 controller. It contains the following sections:

￿Section 7.1, “General Troubleshooting”

￿Section 7.2, “BIOS Boot Error Messages”

￿Section 7.3, “Other BIOS Error Messages”

￿Section 7.4, “Other Potential Problems”

7.1General Troubleshooting

This section lists the general problems that can occur, along with suggested solutions. Table 7.1 describes general problems you might encounter, along with suggested solutions.

Table 7.1

General Problems and Suggested Solutions

 

 

 

Problem

 

Suggested Solution

 

 

The system hangs during the boot

Make sure the SCSI BIOS on the motherboard has been

process after installation.

disabled.

 

 

Make sure the MegaRAID SCSI 320-0 adapter card is

 

 

installed in the proper PCI expansion slot. It must be

 

 

installed in the RAID Upgrade PCI slot.

 

 

Some operating systems do not load in

Check the system BIOS configuration for PCI interrupt

a computer with a MegaRAID SCSI

assignments. Make sure some Interrupts are assigned for

320-0 adapter.

PCI.

 

 

Initialize the logical drive before installing the operating

 

 

system.

 

 

 

MegaRAID SCSI 320-0 Hardware Guide

7-1

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