Table 7.1 | General Problems and Suggested Solutions (Cont.) | |
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Problem |
| Suggested Solution |
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One of the hard drives in the array fails | Check the drive error counts using Power Console Plus. See | |
often. |
| the MegaRAID Configuration Software Guide for more |
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| information. |
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| Format the drive. |
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| Rebuild the drive |
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| If the drive continues to fail, replace the drive with another |
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| drive with the same capacity. |
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Pressed <Ctrl><M>. Ran | Check the drives IDs on each channel to make sure each | |
Megaconf.exe and tried to make a new | device has a different ID. | |
configuration. The system hangs when |
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scanning devices. | Check the termination. The device at the end of the channel | |
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| must be terminated. |
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| Replace the drive cable. |
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Multiple drives using the same power | Set the drives to spin on command. This will allow | |
supply. There is a problem spinning the | MegaRAID SCSI | |
drives all at once. |
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Pressing <Ctrl><M> or running | These utilities require a color monitor. | |
megaconf.exe does not display the |
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Management Menu. |
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Cannot flash or update the EEPROM. | You may need a new EEPROM. | |
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Firmware Initializing... | Make sure that TERMPWR is being properly provided to | |
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| each peripheral device populated channel. |
appears and remains on the screen. | Make sure that each end of the channel chain is properly | |
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| terminated using the recommended terminator type for the |
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| peripheral device. |
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| Make sure (on a channel basis) only two types of cables are |
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| connected at any one time. |
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| Make sure that the MegaRAID SCSI |
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| properly seated in the ZCR PCI slot. |
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What SCSI IDs can a | ||
device have and what is maximum | 2, 3, 4, 5 or 6, regardless of the channel used. A maximum | |
number allowed per adapter? | of six | |
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| SCSI |
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