Service and Support |
6.2Contacting Acumen Instruments Corporation
6.2.1Technical support
Service and technical support can be reached between the hours of 9AM and 5PM (Central Standard Time) Monday through Friday. Acumen Instruments Corporation can be reached at the following phone numbers:
(515)
(515)
6.2.2U.S. Mail
Acumen Instruments Corporation can be reached by mail at:
Acumen Instruments Corporation
2625 N. Loop Drive Suite 2200
Ames, IA 50010
USA
6.2.3
Acumen Instruments Corporation can be reached via
info@acumeninstruments.com
6.2.4World Wide Web
Acumen Instruments Corporation maintains a web site containing product information and downloads:
http://www.acumeninstruments.com
6.3 Returning Equipment
Before returning equipment to Acumen Instruments Corporation, please call for an RMA number and shipping information. This allows us to plan for your shipment in order to provide the best possible service. When returning equipment, please include a note indicating the symptoms of the failure and any other pertinent information.
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