TRACER 5045 System Manual | Warranty and Customer Service |
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Warranty and Customer Service
ADTRAN will replace or repair this product within the warranty period if it does not meet its published specifications or fails while in service. Warranty information can be found at www.adtran.com/warranty.
Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within the warranty period if it does not meet its published specifications or fails while in service. Warranty information can be found at www.adtran.com/warranty.
A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service, RMA requests, training, or more information, use the contact information given below.
Repair and Return
If you determine that a repair is needed, please contact our Customer and Product Service (CaPS) department to have an RMA number issued. CaPS should also be contacted to obtain information regarding equipment currently in house or possible fees associated with repair.
CaPS Department | (256) |
Identify the RMA number clearly on the package (below address), and return to the following address:
ADTRAN Customer and Product Service
901 Explorer Blvd. (East Tower)
Huntsville, Alabama 35806
RMA # _____________
Pre-Sales Inquiries and Applications Support
Your reseller should serve as the first point of contact for support. If additional
http://support.adtran.com
When needed, further
Applications Engineering (800)
© 2003 ADTRAN, Inc. | 7 |