What to do IF…, Problem Possible cause Solution

What to do if… 29

WHAT TO DO IF…

WARNING!

Refer to "Safety information" chapter.

Problem	Possible cause	Solution

The oven does not heat up	The appliance is switched off	Switch on the appliance

The oven does not heat up	The clock is not set	Set the clock. Refer to "Setting
		the clock"

The oven does not heat up	The necessary settings are not	Make sure, the settings are cor-
	set	rect

The oven does not heat up	The automatic cut-out is	Refer to „Automatic cut-out“
	switched on

The oven does not heat up	The fuse is released	Make sure, if the fuse is the
		cause for the malfunction. If
		the fuse releases again and
		again, refer to an authorized
		electrician

The oven lamp does not oper-	The oven lamp is defective	Replace the oven lamp.
ate

The pyrolytic cleaning does not	The shelf support/telescopic	Remove support/telescopic
operate (the clock display	runners are not removed	runners
shows „C1“)

The pyrolytic cleaning does not	The door is not correctly closed	Close the door correctly
operate (the time display shows	or door lock is defective
„C3“)

The display shows F102	• The door is not closed cor-	• Close the door correctly
	rectly	• Switch off the appliance
	• The door lock is defect	with the house fuse or the
		safety switch in the fuse box
		and switch it on again
		• If the display shows F102
		again, refer to the Customer
		Care Department
The display shows an error code	There is an electronic fault	• Switch off the appliance
that is not in this list		with the house fuse or the
		safety switch in the fuse box
		and switch it on again
		• If the display shows the er-
		ror code again, refer to the
		Customer Care Department

If you cannot find a solution to the problem yourself, contact your dealer or the service centre.

The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the appliance cavity.