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EMG Business Management System Manual | Doc # epsg1026386 | |
Rev. 112 |
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2.Organization and Responsibility (4.1, 5.2, 5.3, 5.4, 5.4.2b, 5.5.1, 5.5.2, 5.5.3d, 5.6.1, 6.1)
2.1EMG organization
EMG consists of:
Research and Development, Marketing, Field Sales, Quality, Order fulfillment (Manufacturing & Procurement), Customer Services & Support and aligned Divisions.
a)EMG Customer Experience & Quality Organization consists of Customer Experience, Quality Engineering, Quality Information, Business Management System, Education, Data Quality, Product Solutions, Environmental Compliance, Safety & Regulations and Quality Process. These areas provide services and tools to help EMG businesses achieve goals and objectives.
b)Divisions include research and development (R&D) and Marketing. Some businesses include professional services & support as required.
c)EMG OF includes manufacturing, procurement and
d)Field Operations includes Field Sales, the Remarketing Solutions Division and the Customer Contact Center.
e)Customer Services and Support includes the calibration and repair facilities and the Service Parts Operation.
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(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES