Agilent Technologies Page 4 of, EMG organization, Doc # epsg1026386, EMG consists of

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EMG Business Management System Manual		Doc # epsg1026386
Rev. 112		Page 4 of 35

2.Organization and Responsibility (4.1, 5.2, 5.3, 5.4, 5.4.2b, 5.5.1, 5.5.2, 5.5.3d, 5.6.1, 6.1)

2.1EMG organization

EMG consists of:

Research and Development, Marketing, Field Sales, Quality, Order fulfillment (Manufacturing & Procurement), Customer Services & Support and aligned Divisions.

a)EMG Customer Experience & Quality Organization consists of Customer Experience, Quality Engineering, Quality Information, Business Management System, Education, Data Quality, Product Solutions, Environmental Compliance, Safety & Regulations and Quality Process. These areas provide services and tools to help EMG businesses achieve goals and objectives.

b)Divisions include research and development (R&D) and Marketing. Some businesses include professional services & support as required.

c)EMG OF includes manufacturing, procurement and NPI-OF areas where they assist R&D by building prototypes and pilots of the new designs.

d)Field Operations includes Field Sales, the Remarketing Solutions Division and the Customer Contact Center.

e)Customer Services and Support includes the calibration and repair facilities and the Service Parts Operation.

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The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp

(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES