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EMG Business Management System Manual | Doc # epsg1026386 | |
Rev. 112 |
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3.Business Management System Structure
3.1Business Management System Architecture
The EMG Business Management System is a set of requirements/policies, and procedures designed to be effective, simple, uniform, and easy to audit. The architecture of the business management system and its description in this Business Manual is based on ISO9001: 2008 Standards and “Process Mapping”. See below for process map.
EMG Business Management System requirements, processes and procedures are common worldwide unless there is a compelling, justifiable, verifiable and documented rationale for variations that have been reviewed and approved by the cognizant authority. (7.2.1c)
a) EMG Documentation is structured in this tiered hierarchy.
Tiered | EMG |
Hierarchy |
|
Level 1 | Business Management System Manual |
Level 2 | Required Documents: Cal Sys Manual, 6 Doc |
Level 3 | Entity Specific Documents/local procedures |
Level 4 | Records |
b)EMG‟s input and output map (EMG BMS Relationship Map) depicts the flow of our overall key processes.
The details of each key process can be found in this BMS Manual and they consist of the following:
∙Orders: section 7.2
∙Marketing: section 5.0
∙R&D: section 6.0
∙Sales Management: section 7.0
∙Order Fulfillment: section 8.0
∙Service Solutions: section 9.1
∙Business Management: section 4.0
∙Improvement Activity: This touches all elements of the organization and includes such program as Escalations, Customer Feedback, CPI, Management Review, etc. Most of elements can be found in section 4.0.
The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled.
This manual contains links to subordinate documents that are restricted to Agilent personnel only
and may not work if accessing this document from a public site.
The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp
(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES
