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| EMG Business Management System Manual |
| Doc # epsg1026386 |
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| Rev. 112 |
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| Page 32 of 35 |
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| Document Control Log |
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| REV | CHANGE SUMMARY | DOCUMENT | APPROVER | DATE |
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| NO. |
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| OWNER |
| APPROVED |
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| 1 | As issued. |
| Diana Clark | Jim Horner | Oct. 1, 2002 |
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| 2 | Updated URL‟s for Disaster Recovery, Common Processes, page 11 | Diana Clark | Jim Horner | Oct 7, 2002 |
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| Updated URL‟s for Design and Mfging Processes and ESD Page 21 |
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| 3 | Updated Customer Property req. |
| Diana Clark | Jim Horner | Oct 8, 2002 |
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| 4 | Changed SGDU to DAT & WCS, updated Material Purchasing. | Diana Clark | Jim Horner | Oct 21, 2002 |
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| 5 | Updated section 4.7 EHS |
| Diana Clark | Jim Horner | Oct 28, 2002 |
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| 6 | Updated Agilent ESD Web Site |
| Diana Clark | Jim Horner | Nov 14, 2002 |
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| Changed KSO to be included in the cert. |
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| Updated Procurement process |
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| 7 | Clarified support versus supplier within Agilent Technologies, page 4 | Diana Clark | Jim Horner | Nov 22, 2002 |
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| 8 | Added copyrights and deleted “public” |
| Diana Clark | Jim Horner | Dec 9, 2002 |
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| 9 | Updated Commercial Services process | Diana Clark | Jim Horner | Jan 22, 2003 |
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| 10 | Added Product Stewardship information section 6.0 b | Diana Clark | Jim Horner | Feb 13, 2003 |
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| 11 | Changed QMS to BMS, Changed PGU to Division | Diana Clark | Jim Horner | Mar. 17, 2003 |
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| 12 | Updated Commercial Services and added infrastructure organization | Diana Clark | Jim Horner | Mar. 31, 2003 |
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| 13 | Updates resulting from organization changes | Diana Clark | Jim Horner | May 2, 2003 |
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| 14 | Updated FSU process |
| Diana Clark | Jim Horner | May 7, 2003 |
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| 15 | Updated Quality Education, & Custom Solutions, & moved FSU to | Diana Clark | Jim Horner | June 4, 2003 |
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| Customer Solutions. |
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| 16 | Updated GTLS to SPO, updated FSU URL | Diana Clark | Jim Horner | June 13, 2003 |
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| 17 | Update URL‟s for FSU, HR & Oracle documentation, deleted GSDC, | Diana Clark | Jim Horner | July 18, 2003 |
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| added AES, updated Marketing and Materials sections. |
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| 18 | Update Strategic Planning and FSU, deleted OF website, updated OBD | Diana Clark | Jim Horner | July 25, 2003 |
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| website information in 8.4, Added MAST and Eesof URL‟s |
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| 19 | Fixed page breaks |
| Diana Clark | Jim Horner | July 30, 2003 |
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| 20 | Fixed pagination again |
| Diana Clark | Jim Horner | Aug 1, 2003 |
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| 21 | Fixed pagination once again, updated scope | Diana Clark | Jim Horner | Aug 6, 2003 |
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| 22 | Fixed pagination again |
| Diana Clark | Jim Horner | Aug 8, 2003 |
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| 23 | Fixed pagination (I hope) |
| Diana Clark | Jim Horner | Aug 8, 2003 |
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| 24 | Updated 2.1 adding Senior VP‟s role |
| Diana Clark | Jim Horner | Aug 12, 2003 |
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| 25 | Updated Customer Feedback 9.6, Updated Materials Purchasing | Diana Clark | Jim Horner | Aug 20, 2003 |
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| information 8.2. |
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| 26 | Updated 9.2 KSO information |
| Diana Clark | Jim Horner | Aug 22, 2003 |
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| 27 | Updated 8.3 Manufacturing information about ESD, added Infrastructure | Diana Clark | Jim Horner | Aug 28, 2003 |
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| Website in 4.6. |
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| 28 | Updated FSU 9.4, updated URL‟s |
| Diana Clark | Jim Horner | Sept 10, 2003 |
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| 29 | Updated Scope page 4. |
| Diana Clark | Jim Horner | Oct. 1, 2003 |
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| 30 | Commercial Services changes internal processes and changes business | Diana Clark | Jim Horner | Oct. 10, 2003 |
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| name to Customer Contact Centers (section 7.2) |
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| 31 | Update table of contents, Updated GSO to SSO, Deleted AWARD, and | Diana Clark | Jim Horner | Nov. 7, 2003 |
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| updated business map. |
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| 32 | Updated KSO to MAS, updated scope list and abbreviation list. | Diana Clark | Jim Horner | Dec. 18, 2003 |
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| 33 | Updated 9.6 CFS, 9.4 FSU and 2.3.l | top management responsibilities | Diana Clark | Jim Horner | Jan. 23, 2004 |
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| 34 | Pagination issue |
| Diana Clark | Jim Horner | Jan. 26, 2004 |
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| 35 | Updated section 8.4 Delivery |
| Diana Clark | Jim Horner | Feb 19, 2004 |
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| 36 | Updated section 9.1 SSU, 7.1 Field Sales, updated URL‟s, aligned | Diana Clark | Jim Horner | April 9, 2004 |
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| Business Process Map, added order delivery escalation process |
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| 37 | Update SSU information, and CCC information. Updated URL‟s, typos, | Diana Clark | Jim Horner | April 30, 2004 |
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| formatting and making the words clear for translation. Added outsourcing |
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| information. |
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| 38 | Update Materials Purchasing/Performance Evaluation 8.2.4, and the | Diana Clark | Jim Horner | June 2, 2004 |
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| scope table adding SQD. |
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The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled.
This manual contains links to subordinate documents that are restricted to Agilent personnel only
and may not work if accessing this document from a public site.
The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp
(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES
