Alcatel Carrier Internetworking Solutions 3AK 19522 manual

Receiving calls during a conversation

During a call, you will be informed that an internal or external caller is trying to ring you by a beep (single-line terminal) or by a line key flashing (multi-line terminal).

The new call is placed on hold and the display screen shows the caller's identity for three seconds.

If you want to answer the call:

On a single-line terminal: dial the code for the "Consult call on hold" function.

On a multi-line terminal: press the flashing line key.

The first call will automatically be placed on hold.

To recover the first call:

On a single-line terminal:

On a multi-line terminal: press the corresponding line key.

If you hang up without taking the second call, your telephone will automatically ring again.

If several calls arrive simultaneously, only the last is displayed.

To check the identity of callers on hold

i

and press the flashing line keys.

To cancel this consultation i

Note: You can prevent calls from being placed on hold when your line is busy. Dial the code for the function "Camp on control".

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Alcatel Carrier Internetworking Solutions 3AK 19522 Receiving calls during a conversation, To cancel this consultation

Contents

Alcatel OmniPCX Enterprise Page User guide Easy Reflexes Alcatel OmniPCX Enterprise Symbols used in the documentation System information Page Description of Terminal Display Fixing the label on the terminal Single- line mode Preprogrammed keys and LEDs Call or function LEDs Fixed keys D E Page Page Page Page U R L L S Calling the operator Making an external callMaking an internal call Receiving a call Calling a second person during a conversation enquiry callCalling an associate your secretary or colleague To cancel this consultation Receiving calls during a conversation Transferring a call Putting your caller on hold Picking up a call on another terminal Switching from one caller to another broker callsPicking up a lost call Calling using a programmed key Calling from your personal directory Casual conference Parking a caller Answering a night service bell Camping on an internal correspondent who is busy Entering a programmed conference Or hang up to transfer your correspondent Mastered conference Calling a correspondent on his loudspeaker Calling a number from the system directoryIntrusion into an internal conversation Temporarily leaving your hunt group Sending Dtmf signalsHunt groups Putting a caller on common hold Calling an Isdn correspondent Sending a written message to an internal correspondent Calling an internal correspondent on his pager R Y O U R N V E N I E N C E Customizing your terminal M F O R TPage List of the functions available Programming your personal code Choosing a language Switching on the loudspeaker during a callAdjusting loudspeaker volume during a conversation Adjusting receiver volume during a conversation Adjusting the ringerAdjusting the display brightness Calling the last number dialled redial Programming an appointment reminder Changing the associate numberIdentifying the terminal you are on Follow the instructions of the voice guide Forwarding calls when you are busy Do not disturb Saving a number, to call it later Hiding your identity Allocating calls to customer account codes Hiding your callers identityReporting malicious calls Finding out the cost of your last external call Calling an external private number Twin-set configuration I L E Y O U a R E a W a Y Forwarding calls to another number Forwarding calls to an associate number S E N C E Forwarding your calls, from a different terminal Forwarding calls to a recorded message Cancelling forwarding From your own terminal Selective forwarding Consulting recorded messages Consulting call-me messages Padlocking your terminal Replying when your pager sounds Forwarding your calls to your pager Consulting the list of internal calls Consulting the list of Isdn calls Icon relating to Isdn Shows if there are messages waiting Glossary Isdn MULTI-LINE Terminal SINGLE-LINE Terminal Precautions for use