Alcatel Carrier Internetworking Solutions 3AK 19522 manual

During a conference call - if you have a multiline set - you can also bring in an incoming call, a picked-up call or a correspondent kept on hold.

To do so, press	Conference	after answering or retrieving the call, then proceed

as described above.

Parking a caller

You can park a caller - i.e. put him on hold to take the call on a different terminal within the company.

During the call:

1.Dial the code for the "Park call/retrieve" function.

2.Then dial the number of the other terminal you wish to divert to. The call will automatically be parked, and your caller will hear a waiting tone.

To pick up the parked call on the target terminal, press the appropriate programmed key or dial the code for the "Park call/retrieve" function.

Note: If the call is external, and if it is parked for more than a set period of time, it is automatically returned to the operator.

C A L L S

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Alcatel Carrier Internetworking Solutions 3AK 19522 manual Parking a caller

Contents

Alcatel OmniPCX Enterprise Page User guide Easy Reflexes Alcatel OmniPCX Enterprise Symbols used in the documentation System information Page Description of Terminal Fixing the label on the terminal Display Preprogrammed keys and LEDs Single- line mode Call or function LEDs Fixed keys D E Page Page Page Page U R L L S Making an internal call Making an external callCalling the operator Calling an associate your secretary or colleague Calling a second person during a conversation enquiry callReceiving a call Receiving calls during a conversation To cancel this consultation Putting your caller on hold Transferring a call Picking up a lost call Switching from one caller to another broker callsPicking up a call on another terminal Calling from your personal directory Calling using a programmed key Casual conference Parking a caller Camping on an internal correspondent who is busy Answering a night service bell Or hang up to transfer your correspondent Entering a programmed conference Mastered conference Intrusion into an internal conversation Calling a number from the system directoryCalling a correspondent on his loudspeaker Hunt groups Sending Dtmf signalsTemporarily leaving your hunt group Calling an Isdn correspondent Putting a caller on common hold Sending a written message to an internal correspondent Calling an internal correspondent on his pager R Y O U R N V E N I E N C E M F O R T Customizing your terminalPage Programming your personal code List of the functions available Adjusting loudspeaker volume during a conversation Switching on the loudspeaker during a callChoosing a language Adjusting the ringer Adjusting receiver volume during a conversationAdjusting the display brightness Calling the last number dialled redial Identifying the terminal you are on Changing the associate numberProgramming an appointment reminder Follow the instructions of the voice guide Do not disturb Forwarding calls when you are busy Hiding your identity Saving a number, to call it later Reporting malicious calls Hiding your callers identityAllocating calls to customer account codes Calling an external private number Finding out the cost of your last external call Twin-set configuration I L E Y O U a R E a W a Y Forwarding calls to an associate number Forwarding calls to another number S E N C E Forwarding calls to a recorded message Forwarding your calls, from a different terminal From your own terminal Cancelling forwarding Consulting recorded messages Selective forwarding Padlocking your terminal Consulting call-me messages Forwarding your calls to your pager Replying when your pager sounds Consulting the list of Isdn calls Consulting the list of internal calls Icon relating to Isdn Shows if there are messages waiting Glossary Isdn MULTI-LINE Terminal SINGLE-LINE Terminal Precautions for use