Multi-line terminal: press the line key for the call in progress. Proceed in the same way to retrieve the call.

Picking up a lost call

If you should hang up while a caller is still on hold, the display and the associated line key LED will flash, and your phone will ring. To retrieve the call, pick up the handset, or press the appropriate line key.

Switching from one caller to another (broker calls)

If you are in conversation with one caller and have another one on hold, you can switch back and forth between them.

On a single-line terminal, You will be talking to the person whose identity is shown on the left of the display screen.

On a multi-line terminal, press on one or other of the line keys relating to your calls.

Picking up a call on another terminal

Press the corresponding programmed key or dial the code for the "Direct call pickup" function.

Dial the number of the terminal which is ringing.

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Alcatel Carrier Internetworking Solutions 3AK 19522 manual Picking up a lost call, Picking up a call on another terminal