CHAPTER 5: TROUBLESHOOTING

Power

When you press the power button, the computer does not turn on

• If the AC adapter cable is connected to a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.

• Check that the wall outlet is working properly by testing another device such as a radio or lamp that you know works. If the wall outlet is not working, contact an electrician or your power company for further assistance.

• If the problem persists, contact Alienware support (see “CONTACTING ALIENWARE“ on page 123).

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Alienware M17X manual Power