Alienware M17X manual Software Diagnostic Tools

CHAPTER 5: TROUBLESHOOTING

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)/Enhanced Pre-Boot System Assessment (ePSA)

NOTE: Your computer may have Pre-boot System Assessment (PSA) or Enhanced Pre-boot System Assessment (ePSA) pre-installed on your computer.

The computer runs the PSA/ePSA, a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

To invoke PSA/ePSA:

1.Turn on (or restart) your computer.

2.When the Alienware logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.

3.Select Diagnostics from the menu and press <Enter>.

89