CHAPTER 5: TROUBLESHOOTING

A program stops responding or crashes repeatedly

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click the Applications tab and select the program that is no longer responding.

3.Click End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

A program is designed for an earlier version of Microsoft Windows

Run the Program Compatibility Wizard:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

1.Click Start → Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

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Alienware M17X manual Program stops responding or crashes repeatedly