t r o u b l e s h o o t i n g
CombiTouch ERROR CODES
This section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. If your
☛Check the power flow to the unit. Plug in outlet?
Do not attempt to repair or service the CombiOven beyond this point. Contact
When the oven malfunctions, an error code will appear in the display.
PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.
The icons that begin to flash represent operational modes that are still usable.
When the oven fault is corrected, the Combitherm will return to normal operation.
Error | Error Call Out in Display | Description of Error | Possible Cause |
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E01 | Low Water Boiler | Low water level in boiler | — Water supply is shut off. |
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| — Low water pressure. |
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| — Generator drain cap missing or loose. |
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| — Generator drain pump is not sealing. |
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| — Generator drain pump elbow leaking. |
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| — Faulty or scaled water level probe. |
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| — Faulty or plugged dual solenoid valve assembly. |
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| — Wiring or connection issue. |
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| — No output to dual solenoid from relay board. |
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| — Relay board, high voltage is not operating. |
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E02 | Control Temperature High | Relay board surface | — Wiring or connection issue. |
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| temperature too high | — Cooling fan on Relay board assembly is |
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| not operating. |
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| — Cooling Fan on display board is not operating. |
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| — Main Cooling fan is not operating. |
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| — Cooling Fan on motor drive is not operating. |
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| — Unit is less than 20” from a heat producing source |
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| on its left hand side. |
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E03 | Fan Motor Error | Fan motor does not work | — Exhaust hood is not operating properly. |
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| — Check LED fl ashes on the Motor Control. |
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| — See Motor Control Error Code list. |
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| — Connection Issue on Hall Effect sensor. |
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| — Fan whel is not operating. |
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| — Hall sensor does not detect motor rotation. |
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E04 | Fan Motor 2 Error | Lower fan motor on 20•20 | — Exhaust hood is not operating properly. |
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| does not work | — Check LED fl ashes on the Motor Control. |
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| — See Motor Control Error Code list. |
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| — Connection Issue on Hall Effect sensor. |
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| — Fan wheel is not operating. |
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| — Hall sensor does not detect motor rotation. |
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E11 | Convection Temperature | Excess oven temperature | Convection Mode & Combi Mode: |
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| High |
| — Convection Oven contactor(s) stuck closed. |
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| — N6 Oven Cavity Temperature probe defective. |
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| — N6 Cavity Probe connection problem. |
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| — Relay board, high voltage is not operating. |
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| — Wiring or connection issue. |
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| Combi Mode Only: |
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| — Insuffi cient water supply into oven for |
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| steam production. |
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| (Continued on next page) |
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