Tr o u b l e s h o o t i n g
CombiTouch ERROR CODES
Error | Error Call Out in Display | Description of Error |
| Possible Cause |
Code |
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E13 | Boiler Temperature High | Boiler temperature overheats | — Scale build up inside steam generator. | |
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| — Scale build up on water level probe. | |
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| — B4 Probe connection problem. | |
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| — B4 probe faulty. | |
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E15 | Condensor Temperature High | Excess condensor | — Untreated water supply line is shut off. | |
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| temperature | — Untreated water supply line is connected to | |
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| warm water. |
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| — B3 probe connection problem. | |
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| — B3 probe is faulty. | |
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| — Single solenoid valve Y2 obstructed or faulty. | |
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| — Wiring or connection problem. | |
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| — Relay board, high voltage is not operating. | |
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E20 | HACCP Only - B11 Core | Single point core temperature | — Clean Probe Receptacle Pins with sand paper. | |
| Temperature Probe Single | probe defect or disconnected. | — B11 Single Point Core Temperature probe with | |
| Point Fault |
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| quick connect, defective. |
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| — B11 Single Point Core Temperature probe wires | |
| Error E20 is not shown in display. |
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| with quick connect, disconnected. |
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| — B11 Single Point Core Temperature probe | ||
| Instead a probe sign with “?” is |
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| receptacle, defective. | |
| shown as popup window. In case |
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| — B11 Single Point Core Temperature probe | ||
| the customer cooks in time mode |
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| receptacle wires disconnected. | |
| during fi rst step and during second |
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| step switches to probe mode but has |
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| no probe in place, the error E20 will |
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| be shown in the error code list and |
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| HACCP list. |
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E21 | N6 Cavity Probe Fault | Cavity temperature probe | — | N6 Oven Cavity Temperature probe defective. |
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| defect or disconnected | — N6 Oven Cavity Temperature connection problem. | |
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E22 | B10 Core Temperature Probe | Multipoint core temperature | — | B10 Multipoint Core Temperature probe defective. |
| Multipoint Fault | probe defect or disconnected | — | B10 Multipoint Core Temperature probe connection |
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| problem. |
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E23 | B4 Boiler Probe Fault | Boiler temperature probe | — | B4 Boiler temperature probe defective. |
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| defect or disconnected | — | B4 probe wires connection problem. |
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E24 | B5 Bypass Probe Fault | Bypass steam temperature | — B5 Bypass steam temperature probe defective. | |
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| probe defect or disconnected | — | B5 Bypass steam temperature connection problem. |
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E25 | B3 Condensor Probe Fault | Condensor water | — B3 Condensor temperature probe defective. | |
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| temperature probe defect or | — B3 Condensor probe connection problem. | |
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| disconnected |
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E26 | N8 Boiler Safety | Steam generator heating | — | N8 Boiler temperature probe defective. |
| Temperature Probe Fault | element protection probe | — | N8 probe connection problem. |
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| defect or disconnected |
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E27 | Boiler Element | Excess steam generator | — Scale build up inside steam generator. | |
| Temperature High | safety probe | — Scale build up on water level probe. | |
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| — Water level probe connection failure. | |
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| — N8 boiler temperature probe defective. | |
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| — N8 probe connection problem. | |
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| — Steam element contactor(s) stuck closed. | |
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| — Wiring or connection problem. | |
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