Manuals / Alto-Shaam / Kitchen Appliance / Oven

Alto-Shaam 7.14es Tr o u b l e s h o o t i n g, CombiTouch ERROR CODES, Error, Possible Cause

Models: 7.14es 7.14ESG

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Error

Tr o u b l e s h o o t i n g

CombiTouch ERROR CODES

Error	Error Call Out in Display	Description of Error	Possible Cause
Code

E57	No Rinse Water	During rinse no water	— Water supply is shut off.
		ﬂ ow is detected through	— Low water pressure.
		solenoid valve	— Check wiring to all components mentioned below.
			— Flow switch is dirty or defective.
			— Dual water solenoid valve obstructed or faulty (Y3.)
			— Relay board, high voltage, defective.

E93	Communication Error,	Communication error	— Check ribbon cable connections mentioned below.
	FROM Display Board	between display board and	— Ribbon cable defective.
		low voltage relay board	— Relay board, low voltage, connector defective.
			— Display board connector defective.

E94	Communication Error,	Communication error	— Check ribbon cable connections mentioned below.
	TO Display Board	between display board and	— Ribbon cable defective.
		low voltage relay board	— Relay board, low voltage, connector defective.
			— Display board connector defective.

E98	RB is in Cesius and DB is in	Conﬂ ict of unit conﬁ guration	— Relay board and Data board do not match, use
	Fahrenheit	in the setup menu	setup menu to change format.

E99	RB is in Fahrenheit and DB	Conﬂ ict of unit conﬁ guration	— Relay board and Data board do not match, use
	is in Cesius	in the setup menu	setup menu to change format.

E100	DB is not equal to RB	Software update may have	— Check ribbon cable connections.
	version. Error generated	failed.	— Ribbon cable defective.
	by DB.		— Relay board, low voltage, connector defective.
	by DB.		— Display board connector defective.
			— Display board connector defective.
			— Software may need to be updated again.

E101	DB is not equal to RB	Software update may have	— Check ribbon cable connections.
	version. Error generated	failed.	— Ribbon cable defective.
	by RB.		— Relay board, low voltage, connector defective.
	by RB.		— Display board connector defective.
			— Display board connector defective.
			— Software may need to be updated again.

(see motor control error chart on next page)

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Alto-Shaam 7.14es Tr o u b l e s h o o t i n g, CombiTouch ERROR CODES, Error Call Out in Display, Possible Cause

Contents

PhOne 262.251.3800 800.558.8744 USA/CANADA 7.14es CombiTouch 7.14esG CombiTouch262.251.7067 800.329.8744 U.S.A. ONLY Combitherm Combination Oven/Steamer CombiTouch series CombiOvenSTART-UP PROCEDURES Using Preprogrammed RecipesFactory Default Settings Change Temperature SettingIntrod uc tion Reduced energy setting - CombiTouch featurescombitouch control Ecosmart technologyIf, for any reason, the oven is turned off or loses power start-up proceduresprompted to calibrate the CombiTouch screen when the oven is next powered up. see illustration 3 at left3. Settings and HACCP Access 1. Cleaning Modecontrol PANEL IDENTIFICATION recipe menu Main Menu screencontrol PANEL IDENTIFICATION settings screenOPERATING INSTRUCTIONS OPERATING INSTRUCTIONS 1 Power ON key 3 Steam mode 4 combination mode 7 Temperature 8 Timecontrol PANEL IDENTIFICATION 2. Power OFF key 1. Power ON key7. Temperature 9. Core TemperaturechangE the temperature scale combitouch factory default settings2. Press the red arrow key to access the Main Menu screen 3. Press the Settings keyfor operator safety important safety precautionsAT NO TIME SHOULD THE INTERIOR OR EXTERIOR BE STEAM CLEANED HOSED DOWN, OR FLOODED WITH WATER OR LIQUID SOLUTION OFTO COOK BY product core TEMPERATURE TO CHANGE THE DISPLAYED SETTINGSsteam mode TO COOK BY TIMESTEAM steam mode chef operating tipsHigh Temp STEAMING LOW TEMP STEAMTO CHANGE THE DISPLAYED SETTINGS combination modeTO COOK BY product core TEMPERATURE OPERATING INSTRUCTIONSOPERATING INSTRUCTIONS combination mode chef operating tipsTO CHANGE THE DISPLAYED SETTINGS convection modeTO COOK BY product core TEMPERATURE OPERATING INSTRUCTIONSThe Convection Mode can be used to roast or bake convection mode chef operating tipsOPERATING INSTRUCTIONS TO CHANGE THE DISPLAYED SETTINGS retherm modeTO COOK BY product core TEMPERATURE OPERATING INSTRUCTIONSHELPFUL HINTS FOR REHEATING ON THE PLATE retherm mode chef operating tipsà la carte RETHERMALIZATION BANQUET RETHERMALIZATIONOPERATING INSTRUCTIONS core temperature probe modeOPERATING INSTRUCTIONS Delta-T core temperature cooking modeGold-n-Brown feature Preheating featureOVEN Cool down feature auxiliary functionsMulti-Shelf Timer reduced powerreduced fan speed steam injectionc a u t i o n CombiSmoker ProceduresLoad wood chips CHEF OPERATING TIPTo activate CombiSmoke TO CHANGE THE temperatureCombiSmoker Procedures C A U T I O NMain menu preprogrammed recipescooking mode menu recipe menurecipe programming via the touchscreen recipe programming via recipe management softwareAdd a recipe Edit a recipepreprogrammed bakery recipes OP E R ATI N G INSTRUCTIONSIcon RecipeTemp preprogrammed convenience product recipesOP E R ATI N G INSTRUCTIONS IconSpring Rolls preprogrammed convenience product recipes continuedTater Tots OP E R ATI N G INSTRUCTIONSOP E R ATI N G INSTRUCTIONS preprogrammed Fish & seafood recipesIcon RecipeOP E R ATI N G INSTRUCTIONS preprogrammed Meat recipesIcon RecipeOP E R ATI N G INSTRUCTIONS preprogrammed Meat recipes continuedIcon RecipeOPERATING INSTRUCTIONS preprogrammed Miscellaneous recipesIcon RecipeOPERATING INSTRUCTIONS preprogrammed poultry recipesIcon RecipeBrowning preprogrammed vegetable recipesOP E R ATI N G INSTRUCTIONS IconOP E R ATI N G INSTRUCTIONS preprogrammed vegetable recipes continuedBrowning Iconfor navigation HACCP ACCESSOPERATING INSTRUCTIONS cleaning mode menu c l e a n i n g & maintenancecombi cleaner requirement Cleaning in processroll-in cart/food trolley cleaning on equipped models Preventative maintenanceUSE THE AUTHORIZED COMBITHERM OVEN CLEANER ONLY TO PROLONG THE LIFE OF THE DOOR GASKET, CLEAN THIS ITEM DAILYCLEANING AGENTS CLEANING AND PREVENTIVE MAINTENANCECLEANING MATERIALS PROTECTING STAINLESS STEEL SURFACESDAILY GASKET CLEANING cleaning schedulePROBE USAGE AND CLEANING Probe Cleaning ProceduresNote Use authorized Combitherm cleaner only CombiClean cleaning agentsautomatic steam generator flush c l e a n i n g & maintenanceON ALL models decalcification - using scalefreec l e a n i n g & maintenance DO NOT COOK IN ANY PROGRAM MODE WITH ScaleFree IN THE SYSTEMPRESS THE START icon TO ACKNOWLEDGE THE ERROR t r o u b l e s h o o t i n gPRESS THE Stop icon WHEN TIMER EXPIRES emergency operation modePRESS THE START ICON TO ACKNOWLEDGE THE ERROR ERROR CODESTr o u b l e s h o o t i n g emergency operation mode continuedt r o u b l e s h o o t i n g CombiTouch ERROR CODESPRESS THE START ICON TO ACKNOWLEDGE THE ERROR Continued on next pageError CombiTouch ERROR CODESError Call Out in Display Description of ErrorCombiTouch ERROR CODES t r o u b l e s h o o t i n gError Error Call Out in DisplayError CombiTouch ERROR CODESError Call Out in Display Description of Errort r o u b l e s h o o t i n g CombiTouch MOTOR CONTROL ERROR CODESType of Error Release of Error