Condition | PowerView Display | Reason for Message | Corrective Action | |
Message | ||||
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General | Shutdown Due To Low | The UPS shutdown while on battery | No corrective action is necessary. | |
Fault | Battery. | operation. | Note: Should this situation reoccur, | |
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| consider increasing battery capacity. | |
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| Bypass Not Available Input | The frequency or voltage is out of | Correct the input voltage to | |
| Freq/Volt out Of Range. | acceptable range for bypass. This | acceptable frequency or voltage. | |
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| message occurs when the UPS is |
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| online. |
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| Mains Not Available. Input | The frequency or voltage is out of |
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| Frq/Volt Out of Range. | acceptable range for normal |
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| operation. |
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| Emergency PSU Fault. | Redundant Emergency Power Supply | Contact APC Customer Support. | |
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| Unit (PSU) is not working. Internal | Refer to Contact Information in this | |
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| diagnostic fault. The UPS will | manual. | |
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| continue to operate normally. |
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| Fan Fault | A fan has failed. | Contact APC Customer Support. | |
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| Refer to Contact Information in this | |
| Static Bypass Switch Fault. | The static bypass switch has failed. | manual. | |
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| System Failure Detected by | The system has detected an internal | Check for other alarms. | |
| Surveillance. | error. | If the problem persists contact APC | |
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| Customer Support. Refer to Contact | |
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| Information in this manual. | |
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| System Not Synchronized | System cannot synchronize to bypass | Option 1) Decrease input frequency | |
| to Bypass. | mode.Bypass mode may be | sensitivity. | |
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| unavailable. | Contact APC Customer Support. | |
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| Refer to Contact Information in this | |
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| manual. | |
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| Option 2) Correct bypass input | |
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| voltage to provide acceptable | |
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| frequency or voltage. | |
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| UPS In Bypass Due To | The UPS has transferred to bypass | Contact APC Customer Support. | |
| Fault. | mode due to a fault. | Refer to Contact Information in this | |
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| manual. | |
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| UPS In Bypass Due To | The load has exceeded the power | Decrease the load. | |
| Overload. | capacity. |
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| UPS Is Overloaded. | The load has exceeded the system | Option 1) Decrease the load. | |
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| power capacity. | Option 2) Check the load distribution | |
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| on the three phases through the | |
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| PowerView display. If the load is | |
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| unevenly distributed, adjust the load | |
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| distribution. | |
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25 |
