Manuals / American Water Heater / Household Appliance / Water Heater

American Water Heater (A)BCG385T500-8N Conditions, Test, then, Troubleshooting, Check E1 pin 10

Models: (A)BCG38T500-8P (A)BCG385T500-8N

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TEST 7: BLOWER ON, BLOWER PROVER SWITCH CLOSED, NO IGNITER OPERATION

TROUBLESHOOTING

TEST 7: BLOWER ON, BLOWER PROVER SWITCH CLOSED, NO IGNITER OPERATION

Conditions:

•Power on, but no power to igniter

•Plugs in receptacles

•Blower (Draft Inducer) on

•24V at ignition board E1, Pin 10

Check E1 pin 10 - 24V

Check E4 pin 4 to Ground

Ground

Check E4 pin 2 to Ground

Ground

Continuity

Test

4321

E4 Plug

			Figure 26

	TEST 7	Voltage check and continuity check of hot surface igniter circuit
	TEST 7	Continuity check - Power off- Plug removed from E4 receptacles.
		Nominal 80 VAC check - Plug in E4- Power on.
	IF	then
	Continuity is not indicated between E4 plug	•	check wiring and connection from E4 plug to HSI receiving plug.
	pin 2 to 4.	•	replace HSI Assembly.
	Continuity is present	Resistance should be between 11 and 20 Ohms at a temperature of 77°F.
	Voltage is not present between E4, Pin 2 to ground	Replace ignition board.
	Voltage is present	Continue
	Voltage is not present between E4, Pin 4 to	•	check wiring and plug connections to hot surface igniter (HSI).
	ground	•	replace HSI if needed.
	Voltage is present	Note ignition board flash code LED. Hot surface igniter (HSI) should work.

Servicing should only be performed by a Qualiﬁed Service Agent

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American Water Heater (A)BCG385T500-8N TEST 7 BLOWER ON, BLOWER PROVER SWITCH CLOSED, NO IGNITER OPERATION, Conditions

Contents

Service Handbook MODELS ABCG385T500-8N ABCG38T500-8PINSTALLATION CONSIDERATIONS - PRE SERVICE CHECKS - OPERATION & SERVICE -TROUBLESHOOTINGServicing should only be performed by a Qualiﬁed Service Agent COMMERCIAL GAS WATER HEATER SERVICE MANUAL TABLE OF CONTENTSSERVICE REMINDER SERVICE WARNINGINTRODUCTION QUALIFICATIONSINSTRUCTION MANUAL REQUIREMENTSTOOLS REQUIRED TOOLS OPTIONALWATER PIPING INSTALLATION CONSIDERATIONSGAS PRESSURE REQUIREMENTS Closed Water SystemsAir Supply AIR REQUIREMENTSInsufficient Make-up Air, Negative Air Pressure, and Downdrafts Make-up Air Direct Communication with Outdoors Contaminated Air CLEARANCES WATER HEATERCLEARANCES EXTERIOR VENTING SEQUENCE OF OPERATION OPERATION AND SERVICEELECTRICAL SEQUENCE OPERATION AND SERVICE WIRING DIAGRAMServicing should only be performed by a Qualiﬁed Service Agent WIRING DIAGRAM FOR ABCG385T500-8N/8POPERATION AND SERVICE OPERATING SEQUENCE - FLOW CHARTServicing should only be performed by a Qualiﬁed Service Agent Below 0.1 uA DC Flame SenseMeasuring Gas Pressures GAS CONTROL VALVEMain Valve Solenoid Connections Manifold Pressure AdjustmentOPERATION AND SERVICE GAS CONTROL VALVE/BURNER AREA VIEWServicing should only be performed by a Qualiﬁed Service Agent Honeywell Gas Valve Main Burner ShieldBLOWER PROVER SWITCH - SETTINGS THERMOSTAT AND IGNITION CONTROL BOARD VIEW OPERATION AND SERVICEServicing should only be performed by a Qualiﬁed Service Agent WHITE RODGERS IGNITION CONTROL BOARD WHITE RODGERS INTEGRATED CONTROL - THERMOSTATOPERATION AND SERVICE Servicing should only be performed by a Qualiﬁed Service AgentPRE-SERVICE CHECKLIST IGNITION CONTROL BOARD ERROR CODES TROUBLESHOOTING1 FLASH System has locked out after 3 trials for ignition 2 FLASHES3 FLASHES 6 FLASHES Reversed polarity in power supply4 FLASHES 7 FLASHES8 FLASHES Igniter not sensed and/or water heater not grounded CONTINUOUS FLASHCONTINUOUS ON Internal control board failure INDICATION INTEGRATED HEATER CONTROL DISPLAY LIGHTSACTION STATUSConditions TEST 1 120 VAC TO HEATER CHECKTEST thenTROUBLESHOOTING TEST 2 POLARITY CHECKServicing should only be performed by a Qualiﬁed Service Agent Check from on/off switch center and white wire terminals to groundThen TEST 3 CONTINUITY CHECK OF HIGH LIMIT ECOSee Ignition Control Board Error Codes TROUBLESHOOTINGOHMS RESISTANCE TABLE TEST 4 UPPER TEMPERATURE PROBE CONTINUITY CHECKOhms TROUBLESHOOTINGTROUBLESHOOTING TEST 5 CALLING FOR HEAT - NO BLOWER OPERATIONServicing should only be performed by a Qualiﬁed Service Agent ConditionsTROUBLESHOOTING TEST 6 BLOWER ON, NO IGNITIONServicing should only be performed by a Qualiﬁed Service Agent Prover SwitchTROUBLESHOOTING TEST 7 BLOWER ON, BLOWER PROVER SWITCH CLOSED, NO IGNITER OPERATIONServicing should only be performed by a Qualiﬁed Service Agent Continuity check - Power off- Plug removed from E4 receptaclesTROUBLESHOOTING TEST 8 IGNITER HEATS, NO MAIN BURNERServicing should only be performed by a Qualiﬁed Service Agent TESTTROUBLESHOOTING TEST 9 IGNITER HEATS, NO MAIN BURNERServicing should only be performed by a Qualiﬁed Service Agent ConditionsTROUBLESHOOTING TEST 10 MAIN BURNER IGNITION FOR LESS THAN FIVE SECONDSServicing should only be performed by a Qualiﬁed Service Agent ConditionsTROUBLESHOOTING TEST 11 WATER HEATER SHUTTING OFF BELOW SETTINGServicing should only be performed by a Qualiﬁed Service Agent WATER HEATER SHUTTING OFF BELOW SETTINGServicing should only be performed by a Qualiﬁed Service Agent Servicing should only be performed by a Qualiﬁed Service Agent Copyright 2010 American Water Heater Company. All rights reserved P.O. Box 1597, Johnson City, TN Phone 800-456-9805 Fax