TROUBLESHOOTING

TEST 11: WATER HEATER SHUTTING OFF BELOW SETTING

Conditions:

Main burner ignited

Stored water is below temperature setting more than 5° F (Tank Average).

Power off

Plug disconnected from heater control board receptacle E3 and E4

E3

E4

 

 

Figure 30

 

 

TEST 11

WATER HEATER SHUTTING OFF BELOW SETTING

(Water Temperature Circuit Check - Continuity)

IF

then

Continuity check pin to pin of lower temperature

See Test 4.

probe shows 1 or 0 (E4)

check wiring and plug connections to heater control board receptacle E4.

 

replace lower temperature probe.

Continuity check red wire pin to red wire pin on

See Test 4.

upper temperature sensor shows 1 or 0 (E3)

check wiring and plug connections to heater control board receptacle.

 

replace upper temperature probe.

All above checks are okay

Check wiring and plug connections to heater control board receptacle.

 

Replace upper temperature probe.

 

 

 

Servicing should only be performed by a Qualified Service Agent

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American Water Heater (A)BCG385T500-8N, (A)BCG38T500-8P manual Test 11 Water Heater Shutting OFF below Setting

(A)BCG38T500-8P, (A)BCG385T500-8N specifications

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