FAULT AND ALERT MESSAGES &DOOWKHWHFKQLFDOVXSSRUWSKRQHQXPEHUOLVWHGRQWKHEDFNFRYHUIRUIXUWKHUWHFKQLFDODVVLVWDQFHRUWRORFDWHDTXDOL¿HGVHUYLFHDJHQW LQ\RXUDUHD

 

POSSIBLE CAUSES - CHECK/REPAIR

 

DISPLAYED FAULT/ALERT MESSAGE

‡

7KHZDWHUKHDWHU¶VFRQWUROV\VWHPLVSRODULW\VHQVLWLYHDQGZLOOORFN

 

 

 

 

 

 

 

 

AC Reversed

 

 

 

 

RXWDQGGLVDEOHKHDWLQJRSHUDWLRQLIWKHSRODULW\RIWKHSRZHUVXSSO\

 

 

 

 

 

 

LVUHYHUVHG7KHFRQWUROV\VWHPZLOOGLVSOD\WKH³$&5HYHUVHG´

 

 

Fault occurred 2 mins ago

 

 

 

 

 

 

 

 

 

 

 

)DXOWPHVVDJHRQWKH/&'LQWKLVFRQGLWLRQ6HH3RZHU6XSSO\

 

Power supply to water heater

 

 

 

 

 

 

 

&RQQHFWLRQVRQSDJHIRULQVWUXFWLRQVRQKRZWRSURSHUO\FRQQHFW

 

has reversed polarity.

 

 

 

 

WKHSRZHUVXSSO\

 

 

 

 

 

 

 

NOTE:(OHFWURQLFÀDPHVHQVLQJUHTXLUHVFRUUHFWSRZHUVXSSO\

 

Call a service professional:

 

 

 

SRODULW\$1'DSURSHUHDUWKJURXQGWRWKHZDWHUKHDWHUDQGWKH

 

 

 

 

 

Your Company Name Here

 

 

 

0DLQ%XUQHU7KHFRQWUROV\VWHPGRHVQRWYHULI\HDUWKJURXQG

 

 

 

 

 

(press [DOWN] for more....)

 

 

 

 

 

 

 

EXWWKLVVKRXOGEHFKHFNHG¿UVWLILJQLWLRQIDLOXUHRFFXUV6HHWKH

 

 

 

 

 

 

 

 

CHANGE

BACK

ADVANCED

 

 

,JQLWLRQ)DLOXUH)DXOWPHVVDJHLQIRUPDWLRQEHORZ

 

 

 

 

 

 

 

 

 

 

‡

7KHFRQWUROV\VWHPKDVIDLOHGWRLJQLWHWKH0DLQ%XUQHU

 

 

 

 

 

 

‡

:DWHUKHDWHULVQRWSURSHUO\JURXQGHGORRVHRURSHQJURXQGZLUH

 

 

 

 

 

 

 

WRWKH0DLQ%XUQHUVHH3RZHU6XSSO\&RQQHFWLRQVRQSDJH

 

 

Ignition Failure

 

 

 

‡ &RUURGHGÀDPHVHQVRUFOHDQÀDPHVHQVRUZLWK¿QHVWHHOZRRO

 

 

 

 

 

 

 

Fault occurred 2 mins ago

 

 

 

 

UHSODFHLIGDPDJHG VHH)LJXUHRQSDJH

 

 

 

 

 

 

 

The water heater has failed to

 

 

‡

/RRVHRURSHQZLULQJWRWKHÀDPHVHQVRU

 

 

 

 

ignite the burner.

 

 

 

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/RRVHRURSHQZLULQJWRWKH9ROW*DV9DOYH

 

 

 

 

 

 

‡

9ROW*DV9DOYHRQRIIVZLWFKLQWKHRIISRVLWLRQVHH)LJXUH

 

Call a service professional:

 

 

 

DQG)LJXUHRQSDJH

 

 

 

 

 

Your Company Name Here

 

 

‡

6XSSO\JDVWXUQHGRIIORZJDVYROXPHVHHSDJH

 

 

 

 

(press [DOWN] for more....)

 

 

‡

,QWDNHDLUDQGRUYHQWSLSLQJLVUHVWULFWHGRULPSURSHUO\LQVWDOOHG

 

CHANGE

BACK

ADVANCED

 

 

VHH9HQWLQJ,QVWDOODWLRQRQSDJH

 

 

 

 

 

 

 

 

 

‡

/RZRUQRPDQLIROGJDVSUHVVXUHWRWKH0DLQ%XUQHUVHH,QLWLDO

 

 

 

 

 

 

 

6WDUW8SRQSDJH

 

 

 

 

 

 

‡ 7KHFRQWUROV\VWHPKDVGHWHFWHGWKH/RZ*DV3UHVVXUH6ZLWFK

 

 

 

 

 

 

 

FRQWDFWVDUHRSHQ

 

Low Gas Pressure

 

‡ /RRVHRURSHQZLULQJWRWKH/RZ*DV3UHVVXUH6ZLWFKVHH

 

 

 

 

Fault occurred 2 mins ago

 

 

 

 

EHJLQQLQJRQSDJHIRUORFDWLRQ

 

The supply gas pressure to the

 

 

 

 

 

 

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water heater is low.

 

 

 

 

7DEOHRQSDJH

 

 

 

 

 

 

‡

6XSSO\JDVLVWXUQHGRIIDWWKH0DLQ6KXWRII9DOYH

 

Call a service professional:

 

 

‡ 6XSSO\JDVSUHVVXUHLVGURSSLQJZKHQRWKHUJDV¿UHGDSSOLDQFHV

 

 

 

 

Your Company Name Here

 

 

 

RQDFRPPRQVXSSO\JDVOLQHDUHRSHUDWLQJ

 

 

 

 

 

(press [DOWN] for more....)

 

 

 

 

 

 

‡

/RZYROXPHRIVXSSO\JDVVHH6XSSO\*DV/LQH,QVWDOODWLRQRQ

 

 

 

 

CHANGE

BACK

ADVANCED

 

 

SDJHDQGWKHUHTXLUHPHQWVIRUWKH*DV6XSSO\6\VWHPVRQ

 

 

 

 

 

 

 

 

 

 

SDJHDQG6XSSO\*DV5HJXODWRURQSDJH

 

 

 

 

 

 

‡ 7KHFRQWUROV\VWHPKDVGHWHFWHGORZFXUUHQW $&DPSV IURPWKH

 

 

 

 

 

 

 

+RW6XUIDFH,JQLWHU7KHFRQWUROV\VWHPPRQLWRUVLJQLWHUFXUUHQW

 

 

 

 

 

 

 

 

Low Igniter Current

 

 

DQGZLOOGHFODUHWKLV)DXOWFRQGLWLRQLIWKHFXUUHQWLVQRWDWRUDERYH

 

 

 

WKHSURJUDPPHGPLQLPXPUHTXLUHPHQWVHHWKH6HTXHQFH2I

 

 

Fault occurred 2 mins ago

 

 

 

 

 

 

 

 

 

 

 

2SHUDWLRQRQSDJHIRUPLQLPXPLJQLWHUDPSUHTXLUHPHQWV

 

Igniter current is low.

 

 

 

 

 

 

 

 

‡

/RRVHRURSHQZLULQJWRWKH+RW6XUIDFH,JQLWHUVHH)LJXUHRQ

 

 

 

 

 

 

 

SDJHIRULJQLWHUORFDWLRQ

 

 

 

 

 

 

‡

'DPDJHGZRUQRURSHQFLUFXLW+RW6XUIDFH,JQLWHU

 

Call a service professional:

 

 

 

NOTE:+RWVXUIDFHLJQLWHUVDUHZHDULQJSDUWV:HDULVGLUHFWO\

 

Your Company Name Here

 

 

 

UHODWHGWRKHDWLQJF\FOHFRXQW+HDWLQJF\FOHFRXQWFDQEHYLHZHG

 

(press [DOWN] for more....)

 

 

 

in the Heater Information menu - see Heater Information on page

 

CHANGE

BACK

ADVANCED

 

 

,QFUHDVLQJWKH'LIIHUHQWLDOVHWWLQJUHGXFHVKHDWLQJF\FOHFRXQW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VHH2SHUDWLQJ6HW3RLQW$QG'LIIHUHQWLDO$GMXVWPHQWRQSDJH

 

 

 

 

 

 

‡ 7KHFRQWUROV\VWHPKDVGHWHFWHGWKH%ORFNHG([KDXVW6ZLWFK

 

 

 

 

 

 

 

FRQWDFWVDUHRSHQ

 

 

Blocked Exhaust

 

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7KHFRQGHQVDWHGUDLQLVEORFNHG¿OOLQJWKHH[KDXVWHOERZZLWK

 

 

 

 

 

Fault occurred 2 mins ago

 

 

 

 

ZDWHUFOHDUWKHFRQGHQVDWHGUDLQVHH)LJXUHRQSDJH

 

 

 

 

 

 

 

The exhaust is blocked or

 

 

 

‡

/RRVHRURSHQZLULQJWRWKH%ORFNHG([KDXVW6ZLWFKVHH

 

 

 

 

 

restricted. Ensure

 

 

 

 

EHJLQQLQJRQSDJHIRUVZLWFKORFDWLRQ

 

condensate hose is draining.

 

 

‡

5HVWULFWHGEORFNHGYHQWSLSLQJFRQGHQVDWHWUDSSHGLQORZSRLQW

 

Call a service professional:

 

 

‡ ([FHVVLYHHTXLYDOHQWSLSHOHQJWKH[FHHGHGWKHPD[LPXPQXPEHU

 

 

 

 

Your Company Name Here

 

 

 

RIƒHOERZVRUZURQJSLSHVL]HXVHGLQWKHYHQWSLSLQJV\VWHP

 

 

 

 

 

(press [DOWN] for more....)

 

 

 

VHH9HQWLQJ5HTXLUHPHQWVRQSDJH

 

 

 

 

 

CHANGE

BACK

ADVANCED

 

‡

([FHVVLYHZLQGRXWGRRUVSUHVVXUL]LQJWKHYHQWV\VWHPSLSLQJ

 

 

 

 

 

 

 

 

‡

([FHVVLYHQHJDWLYHDLUSUHVVXUHLQWKHLQVWDOOHGVSDFH

 

 

 

 

 

 

62

Page 62
Image 62
American Water Heater AHCG/HCG3 60T 120 - AHCG3/HCG3 100T 250 Possible Causes CHECK/REPAIR Displayed FAULT/ALERT Message

AHCG/HCG3 60T 120 - AHCG3/HCG3 100T 250, Commercial Gas Water Heaters specifications

American Water Heater's Commercial Gas Water Heaters, particularly the AHCG/HCG3 60T 120 and AHCG3/HCG3 100T 250 models, stand out in the market for their impressive performance and reliable efficiency. Designed to meet the demanding needs of commercial applications, these gas water heaters provide an optimal solution for businesses requiring consistent hot water supply.

One of the main features of the AHCG/HCG3 series is its exceptional heat capacity. The models are engineered to deliver high recovery rates, ensuring that adequate hot water is available even during peak demand periods. The AHCG/HCG3 60T 120 can yield a robust output, ideal for smaller to medium-sized facilities, while the AHCG3/HCG3 100T 250 is designed for larger operations that require enhanced capacity.

These water heaters incorporate innovative technologies to maximize efficiency. The use of a high-efficiency burner system significantly reduces gas consumption, earning these models an Energy Factor rating that complies with modern energy standards. Additionally, the inclusion of a direct vent design allows for safe and efficient exhaust management, further promoting the energy-saving capabilities of these units.

The design of these commercial water heaters prioritizes durability and longevity. Constructed with heavy-duty components, including a corrosion-resistant water tank, these models are built to last, reducing the need for frequent replacements and maintenance. They also feature an advanced control system that monitors and adjusts the operation for optimal performance, enhancing user experience while decreasing operational costs.

Another notable characteristic of the AHCG/HCG3 series is their flexibility in installation. Both the 60T 120 and the 100T 250 models offer various venting options, which means they can easily fit into the existing infrastructure of many commercial facilities. This versatility facilitates a seamless integration process, saving time and resources during installation.

With a commitment to providing effective hot water solutions, American Water Heater continues to innovate, making the AHCG/HCG3 series a valuable addition to any commercial establishment. From restaurants to laundromats and beyond, these gas water heaters deliver reliable performance, ensuring that businesses can operate smoothly and efficiently.