Polycom DOC2066F Setting an IVR Message Service as Default, To select the default IVR Service

MGC Manager User’s Guide - VoicePlus Edition

Setting an IVR Message Service as Default

The first IVR Service that was defined in the system, is automatically set as the default IVR Service. However, if several services are defined for the MCU, you can choose another service as the default IVR Service. This default IVR Service will be used in conferences where the IVR Service function is enabled but no specific IVR Service was selected.

To select the default IVR Service:

1.List the IVR Services defined in the system. For details, see “Listing IVR Message Services” on page 6-36.

2.Right-click the icon of the IVR Message Service to set as default, and then click Set As Default.

The selected IVR Message Service appears in bold (both name and icon) indicating that it is the current default service.

Default IVR Service

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