MGC Manager User’s Guide - VoicePlus Edition

Participant Level Operations

Making Dial-Out Connections

When the Dial-Out Manually option is selected for the conference, the operator has to manually connect dial-out participants to the conference. This can be necessary when the connected participant is accidently disconnected from the conference.

To establish a dial-out connection:

Right-click the disconnected participant icon, and then click Connect Participant.

During the connection process, the participant's status and icon, which is displayed in the Connection column, changes from Standby to Connecting. When the connection is established, the participant's status and icon changes to Connected.

Use this procedure to reconnect participants who were previously disconnected from the conference or failed to connect to the conference.

If you have difficulties connecting dial-out ISDN participants, ensure that the specific switch used for the connection does not require the addition of the pound key (#) at the end of the dial string. If it does, modify the properties of the disconnected participant and then try again to connect.

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Polycom DOC2066F manual Participant Level Operations, Making Dial-Out Connections, To establish a dial-out connection