Chapter 4 - Operations Performed During On Going Conferences

Request DTMF Help Menu

Participants in an Audio Only conference can request a playback of the list of all available operations and their assigned DTMF codes. The playback can be initiated by participants or the chairperson at any time during the conference by pressing the appropriate DTMF code. It can also can be stopped at any time. This help menu is recorded by the conference provider as a voice message and is configured like any other voice message in the system.

The Help menus follow the type of participants permission (chairperson or ordinary) and status:

Participant Help – for ordinary participants

Chairperson Help – for the conference chairperson

Voting Help – for the participant controlling the voting session

Invite Help – for the participant inviting others to the conference during an invite session

Dialing Out to Invite Participants (Invite Session)

In an Invite session, the chairperson in a conference can dial out and invite the called person to participate in the conference. This option is identical to the Add New Participant option available to the operator.

The Invite function is available to all participants when the permission to use this function is changed in the IVR Service - DTMF Codes dialog box. For more details about defining an IVR Service with DTMF codes enabled, see MGC Manager User's Guide Volume II, Chapter 2, Defining a New IVR Message Service.

To invite participants to join the conference:

1.Press *4 on your touch-tone telephone to dial out to an individual. You are moved to a side area and a dialing tone is heard.

2.Dial the number of the individual you want to invite and press the pound <#> key to start the dialing process.

If the invitee answered the call, you can do one of the following:

Admit the invitee and continue dialing out to invite other individual by pressing *1 on your touch-tone telephone.

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Polycom DOC2066F manual Request Dtmf Help Menu, Dialing Out to Invite Participants Invite Session