Polycom DOC2066F manual Wait for operator, Assistance

Chapter 7 - Attended Conferencing

Table 7-1: Attended Conference Entities (Continued)

Entity	Description
IVR Service set to	The IVR Service assigned to the conference must be set to
Wait for operator	On Hold for Operator Assistance in the Welcome Message
assistance	dialog box. In this mode, when the participants connect to
	the conference, they are automatically moved to the
	Participants Queue.
EQ service set for	The Entry Queue Service assigned to the attended Entry
Wait for operator	Queue must be set to On Hold for Operator Assistance
assistance	option in the Welcome Message dialog box. In this mode,
	when the participants connect to the Entry Queue, they are
	automatically moved to the Participants Queue where they
	wait for the operator to connect them to the conference.

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