Polycom DOC2066F manual Modifying IVR Message Service Properties

Chapter 6 - IVR and Entry Queue Services

Modifying IVR Message Service Properties

You can change one or several properties of a defined IVR Service, at the setup stage.

To modify the properties of an IVR Service:

1.List the IVR Services defined in the system. For details, see “Listing IVR Message Services” on page 6-36.

2.Right-click the icon of the IVR Message Service to modify, and then click Properties. Alternatively, double-click the icon.

The IVR Message Service properties dialog box opens.

The tabs and options of this dialog box are described in “Defining a New IVR Message Service” on page 6-16.

3.Modify the required parameters or download the required audio file.

4.Click OK to apply the settings.

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