MGC Manager User’s Guide - VoicePlus Edition

recording and playback processes by the conference participants. For the setup workflow, see “Recording System Setup Procedures” on page 8-4.

Recording

Once the Recording Links are defined on the conferencing MCU, recordings can be started and paused or terminated when needed, by the MGC Manager operator or by the conference chairperson by means of the WebCommander application or over the phone, using DTMF codes. A recording session can be started automatically or at the request of the conference chairperson or the system operator. The completed recordings are stored on the recording system’s hard drive and can be accessed from the Polycom ReadiRecorder Web site for playbacks, downloads and management. System operators can selectively record specific conferences, or provide the conference chairperson with the ability to record on demand.

Processing

In the ReadiRecorder unit, the recording is processed according to standard voice processing methods and is then saved as a file and stored on the local disk. Optionally, recordings can also be backed up to an external disk. Backup as well as deletion policies can be defined for the system. Users can then identify and select the stored recordings for playback or download, according to the known session ID or according to the name of the user who initiated the recording and is its owner.

Monitoring and Management

Monitoring and management of the recording process is done in the MGC Manager application. The system administrator can monitor all on going recordings and playbacks on each ReadiRecorder, the status of used and available port resources and CDRs (Call Detail Records) that list information about events and conferences in which recording or playback services are involved.

In the Web site, the administrator can modify user permissions, add or delete users, download and delete recordings, and can configure the maximum allocated disk space for recordings. The administrator usually registers the Web site users, but, depending on the Web site settings, non-administrative users can also register themselves. Registered users with appropriate permissions can login to the Web site where they can view, play, download or delete their own recordings.

In WebCommander, users can observe the status of the recording link in a conference.

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Polycom DOC2066F manual Recording