Polycom DOC2066F manual 9SalesExtp345p222p

MGC Manager User’s Guide - VoicePlus Edition

Table 2-10: ISDN/PSTN/T1-CAS Properties and Identification Dialog Box

Field/Option	Description
Extension/	Used with multi-step extension dialing and
Identifier String	participants with PBX or IVR phone extensions. This
	field is used to enter the required data for the dialing.
	The string listed in the Name field consists of the
	following format: (0...9)(Free text)([Ext:
	Extension)(p)(extension number)(p)(extension
	number)(p)(##]). For example,
	9Sales[Ext:p345p222p].
	Each section of the string is explained below:
	• 0...9 - Any digit between 0 and 9, the digit being
	any number that identifies the participant during a
	DTMF dial-out sequence. For example, when a
	chairperson activates a dial-out session by
	pressing *259, *25 is the DTMF command code
	that activates the dial-out session and 9 is the
	number that identifies a particular participant to
	be used in the session.
	• Free text - Optional text field, and may be
	omitted.

Note: In conferences where the blast dial-out feature is activated automatically using the DTMF code *25, the free text field must start with a digit as shown in the example: 9Duke[Ext:p345p222p].

•Brackets [ ] - Brackets indicating a dial string. Bracket are context sensitive and only this type of format is to be used.

•Extension (Ext:, ext:, EXT: are permitted) text prefix - Code indicating that a string consisting of a series of digits are to be used during dial-up.

Note: More than one extension number is optional, certain IVR systems request that you first dial a department and then extension number.

•p - Induces a pause of 1 second before transmitting the next digit or DTMF code. There is no limit to the number of p’s in a dial string

Note: When using one second intermissions, it is important to note that each IVR system has different content and timing of dialog sequences. Correct timing for output of DTMF digits might determine whether a call can be successfully completed.

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