Chapter 8 - Recording

Download and Playback

Users can easily download recordings to a local PC or listen to them from a telephone or on the Web. To access the files stored on the ReadiRecorder, the user must submit the Recording ID (via DTMF) or login to the Web site and select the recording to listen to or download. To download a file without login, the user must open the Home Page and submit the Recording ID.

Recording System Setup Procedures

For the recording system to function, you must configure both the recorder and the conferencing MCU with the required components.

ReadiRecorder Setup

Installing and configuring the ReadiRecorder is performed in the MGC Manager application, using similar procedures as for installing and configuring an MCU.

Assuming that the MGC Manager is already installed on your workstation, you must perform the following tasks to set up the ReadiRecorder side:

1.Install the unit, power it up and perform the required IP configuration.

2.Start the MGC Manager application and connect to the conferencing MCUs.

3.Add the ReadiRecorder to the MCU network using its configured IP and connect it to the MCU network.

4.(Optional) Obtain an SSL certificate for the ReadiRecorder.

5.Configure the required PSTN/ISDN or IP Network Services for the unit.

6.Configure the IVR (Interactive Voice Response) Services and messages for managing recordings and playbacks.

7.Set up Recording and Playback Services for recording related prompts and assign the dialing numbers.

8.(Optional) Configure the recording system settings: allocate disk space for each user’s recordings, define database use and backup and delete policies.

9.(Optional) Set up system.cfg flags related to recording.

10.Register users in the ReadiRecorder Web site or link to an external users database to enable them to play and download the conference recordings.

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Polycom DOC2066F manual Recording System Setup Procedures