Polycom DOC2066F manual Listing Entry Queues, Dialing in to an Entry Queue

MGC Manager User’s Guide - VoicePlus Edition

Listing Entry Queues

To view the list of Entry Queues in the Browser pane:

•In the Browser pane of the main window, expand the MCU tree and then expand the Meeting Rooms, Entry Queues and SIP Factories tree.

The Meeting Rooms and Entry Queues currently defined for the MCU are listed with the total number displayed in brackets next to the icon.

Entry Queue

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The Entry Queues and Meeting Rooms are listed in the Status pane.

To view the list of Entry Queues in the Status pane:

•Click the Meeting Rooms, Entry Queues and SIP Factories icon. The Meeting Rooms and Entry Queues are listed in the Status pane.

This view enables you to easily retrieve the dial-in numbers and the Numeric IDs assigned to the Entry Queue. This is especially useful when the dial-in numbers and Numeric IDs were automatically allocated by the system.

Dialing in to an Entry Queue

PSTN Phone / Cellular Phone / ISDN / T1-CAS endpoint participants

To access the Entry Queue from a PSTN phone/cellular phone or an ISDN endpoint (or Video endpoint connecting as Audio Only) participants can use the dial-in number assigned to the Entry Queue.

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