Polycom DOC2066F manual Managing Conferences Using Dtmf Codes, Dtmf Guidelines

Chapter 4 - Operations Performed During On Going Conferences

Managing Conferences Using DTMF Codes

Participants and chairpersons can manage their On Going Conferences from their endpoints, using the touch-tone signals (DTMF codes).

DTMF Guidelines

•Participants can perform various operations using DTMF codes only if an IVR Service is assigned to the conference.

•Permissions for DTMF actions to be performed by all conference participants or by chairperson only, are configured in the IVR Service (DTMF Codes) assigned to the conference.

•Both the DTMF codes and the user permissions can be modified for individual IVR Services.

Table 4-4 lists the DTMF-driven functions, their corresponding default input codes and user permissions:

Table 4-4: DTMF Operations Performed During Conference

DTMF Function and Message	DTMF	Permission
	Code
Request private assistance	*0	Everyone
To request private assistance, press: star, zero.
Request assistance for conference	00	Chairperson
To request operator's assistance for the conference,
press: zero, zero.
Mute my line	*6	Everyone
To mute your line, press: star, six.
Un-mute my line	#6	Everyone
To un-mute your line, press: pound, six.
Lock conference	*70	Chairperson
To lock the conference to dial-in participants, press:
star, seven, zero.
Unlock conference	#70	Chairperson
To unlock the conference, press: pound, seven, zero.

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