MGC Manager User’s Guide - VoicePlus Edition

Mute and unmute participants

Control individual broadcasting and listening audio volume

Manually and automatically extend the conference duration

Lock and unlock the conference to dial-in and all other participants

Move a participant from the main conference to a side area for one-to- one conversation with the Operator

Terminate the conference before its scheduled end time

Manage Question-and-Answer queues

Control voting (polling) sessions

Configure and enable an audio reminder of impending end of conference, with automatic disconnection at scheduled end of conference

Secure the conference from unauthorized connection and monitoring

Operator assistance on demand

Enhanced operator tools for attended participant conferences

Monitor conference and participant status

Monitor all On Going and reserved conferences for multiple MCUs

Application features

Customizable voice messages

Configurable new feature event alerts

Software development kit

Access and SQL databases can be used to store participant and conference information

Easily accessible Call Detail Records

Local or remote operators

Active display of system resources, individual participant statuses and conference properties

Recording to an external device

System Requirements

The MGC Manager application can be installed in an environment that meets the following minimum requirements:

IBM PC compatible computer Pentium II, 400 MHz CPU or higher

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Polycom DOC2066F manual System Requirements