Polycom DOC2066F manual Dial-in connection via Entry Queue with Numeric ID

MGC Manager User’s Guide - VoicePlus Edition

—Wait for the Operator’s assistance. The Entry Queue Service is set to Attended mode (on hold for Operator assistance).

2.Participants join the conference in one of the following ways:

—Directly, without any additional operation from the participant’s endpoint.

—Through the conference IVR queue where they enter the conference entry password, chairperson password or additional information.

—Wait for the Operator’s assistance. The IVR Service assigned to the conference is set to Attended mode (On Hold for Operator Assistance).

MCU

IP Endpoint	5
	1
	2
	2
	2

9251222 Network

ISDN/PSTN	2
Endpoint
	2
	2
	1
	5
	2
	9

Conference1

Numeric ID: 1234

Password: 34567

1234

1234

1300

Numeric ID: 1222

ISDN/PSTN	IP Network Service
Endpoint
	Prefix - 925

Conference2

Numeric ID: 1300

Password: 71356

Figure 2-2: Dial-in connection via Entry Queue with Numeric ID

In the example in Figure 2-2, one or several dial-in numbers are allocated to an Entry Queue. In addition, a numeric ID is assigned to each conference and a conference password and chairperson password may be defined. Conference participants are provided with the dial-in number string (H.323) or URI (SIP) and the appropriate conference numeric ID and passwords. When participants dial-in using the number they were given, they connect to the Entry Queue where they are requested to enter the appropriate conference Numeric ID or password, depending on the MCU configuration. According to this numeric ID or passwords, participants are routed to the appropriate conference.

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