MGC Manager User’s Guide - VoicePlus Edition

You can define the following filtering parameters.

Table 7-5: Participants Queue Filter Options

Field/Option

Description

 

 

Filter Name

Enter the name of the Filter.

 

If you are modifying the parameters of an existing

 

filter, enter a new name to modify the filter name.

 

 

Participant Status in Participants Queue

 

 

Help Request

Select this check box to display participants who

 

have requested help in the Participants Queue

 

window.

 

 

Waiting for

Select this check box to display participants who are

Operator

waiting for the Operator Assistance because they

Assistance

failed to enter the correct conference numeric ID,

 

Conference or Chairperson password, or because

 

they need to be connected to the conference as the

 

Entry Queue Service or IVR Service is set to

 

attended mode.

 

 

On Hold

Select this check box to display participants who

 

have been placed on hold.

 

 

Welcome (no wait)

Select this check box to display participants who are

 

in Welcome (no wait) status. (for Greet and Guide

 

conferences)

 

 

Welcome (wait)

Select this check box to display participants who are

 

in Welcome (wait) status. (for Greet and Guide

 

conferences)

 

 

Attended

Select this check box to display participants who are

 

currently being attended.

 

 

Dial-In Numbers

 

Dial-In Numbers

Define the dial-in numbers used by participants to access Entry Queues, Meeting Rooms, or conferences. Only participants dialing these numbers are displayed in the Participants Queue window.

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Polycom DOC2066F manual Participant Status in Participants Queue, Dial-In Numbers