Chapter 7 - Attended Conferencing

Participants Queue Toolbar

The Participants Queue toolbar is enabled when an Operator Conference is running and a Participant icon or Operator icon is selected.

The Participants Queue toolbar contains the following buttons:

Table 7-3: Participants Queue Toolbar Buttons

Button

Function

Description

 

 

 

 

Attend Participant

Moves the participant to the Operator

 

 

conference for operator’s assistance.

 

 

 

 

Place Participant on

Places the attended participant on Hold.

 

Hold

The participant hears an IVR message while on

 

 

hold.

 

 

 

 

Move to Home

Moves the participant to the Home (destination)

 

Conference

conference.

 

 

 

Participant Queue Filter Toolbar

The Participant Queue Filter toolbar options enable displaying the list of participants who are waiting to be connected to the conference, according to selected criteria.

Table 7-4: Participant Queue Filter Toolbar Buttons

Button

Function

Description

 

 

 

 

Participant

Lists the Participant Queue filters

 

Queue Filter List

currently defined in the system.

 

 

 

 

Participant

Opens the Participants Queue Filter

 

Queue Filter

dialog box where you define a new

 

 

Participants Queue Filter.

 

 

 

 

Delete Filter

Deletes the selected Participant Queue

 

 

Filters.

 

 

 

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Polycom DOC2066F manual Participants Queue Toolbar, Participant Queue Filter Toolbar, Button Function Description