Chapter 6 - IVR and Entry Queue Services

Table 6-16: Default IVR Messages (Continued)

Message Type

Message Text

File Name

 

 

 

Roll Call: User

“After the tone, please state your

NAMERCRD.ACA

name recording

name.”

 

request

 

 

 

 

 

Roll Call: Playing

“The name you have recorded

NAMEIS.ACA

the recorded name

is...(here the system will play the

 

for the user to get

name)”

 

confirmation

 

 

 

 

 

Roll Call: Name

“Press one to record your name

RERECRD.ACA

recording

again or remain on the line to enter

 

confirmation

the conference.”

 

 

 

 

Roll Call:

“...has joined the conference.”

JOINED.ACA

Participant’s entry

 

 

prompt

 

 

 

 

 

Roll Call:

“...has left the conference.”

LEFT.ACA

Participant’s exit

 

 

prompt

 

 

 

 

 

Roll Call:

“The conference participants are...”

ROLLCALL.ACA

Introduction to the

 

 

participant’s list

 

 

prompt

 

 

 

 

 

Roll Call: End of

“This is the end of the participants

LISTEND.ACA

Roll Call list.

list”

 

 

 

 

SilenceIT: Adjust

“To reduce the noise detection level

SLNRDRT.ACA

SilenceIT

and return to the conference, press

 

sensitivity and

3.”

 

unmute

 

 

 

 

 

SilenceIT:

“To disable noise detection and

SLNDNDRT.ACA

Disable SilenceIT

return to the conference, press 4.”

 

and unmute

 

 

 

 

 

SilenceIT:

“Your line is muted due to a noisy

SLNMUTE.ACA

SilenceIT menu

line. For available options, press 9.”

 

 

 

 

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Polycom DOC2066F manual Namercrd.Aca