Polycom DOC2066F To manually assign Dial-in numbers to the Entry Queue

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Chapter 5 - Meeting Rooms and Entry Queues

To manually assign Dial-in numbers to the Entry Queue:

The dial-in phone numbers are assigned to the Entry Queue manually by the operator or automatically by the system. These numbers are then communicated to the callers who connect to the conference.

The dial-in numbers assigned to the ISDN Entry Queue are listed in the Dial- in Numbers table. The first column displays the Network Service name. The Phone 1 and Phone 2 columns display the first and second phone numbers assigned to the Entry Queue.

If participants in the same Entry Queue use different Network Services (such as two different ISDN services, or an ISDN and T1-CAS service), the conference can be assigned different phone numbers for each of the Network Services used. In that case, the manual allocation method is used.

Up to 16 dial-in phone numbers can be assigned to the Entry Queue.

If no dial-in number is assigned for this Entry Queue, the system automatically assigns one, using the dial-in numbers defined in the ISDN/ PSTN/T1-CAS Network Service.

5. Click the plus

button.

The Meet Me Service dialog box opens. For instructions how to assign phone numbers to the conference, see “Manually Assigning Phone Numbers to the Conference” on page 5-8.

To delete an ISDN/PSTN/T1-CAS Network Service from the Entry Queue:

a.Select the service name or phone number to delete.

b. Click the minus

button in the Entry Queue dialog box.

The service name and its phone numbers are deleted.

6.Click OK to complete the Entry Queue definition.

Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factory list. Usually only a limited number of Entry Queues are defined in order to save dial-in numbers.

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Polycom DOC2066F To manually assign Dial-in numbers to the Entry Queue