MGC Manager User’s Guide - VoicePlus Edition

Printing IVR/DTMF Codes

You can print the list of operations and their corresponding DTMF codes defined in the IVR Message Service. Data may be sent to a printer, saved to a file or copied to a clipboard. The printed list includes the operation, the input keys that are required and the type of permission for this operation (chairperson only or everyone).

To print the list of DTMF codes:

1.Expand the IVR Message Services tree.

2.Right-click the icon of the IVR Message Service whose DTMF codes to print, and then click Print IVR Data.

The Print dialog box opens.

3.In the Name Of Operator field, enter the name of the operator who initiated the report (optional).

4.From the Report To options, select the destination to which the codes data is to be sent:

File - To save the list of DTMF codes to a text file

Printer - To print the list of DTMF codes to the default printer

Clipboard - To copy the list of DTMF codes to the clipboard for use by other applications

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Polycom DOC2066F manual Printing IVR/DTMF Codes, To print the list of Dtmf codes, Expand the IVR Message Services tree