MGC Manager User’s Guide - VoicePlus Edition

Participant Level Monitoring

In addition to the information that appears in the Status and the Monitor panes, you can also view the connection parameters and status of each of the conference participants. This feature is especially useful if there is a problem during the connection of the participant to the conference.

“Meet Me” dial-in participants (those who were not defined by the scheduler prior or during the conference) are automatically named by the system. These names are displayed next to the participant icon. The name is composed of the Entry Queue or On Going Conference name and a number.

Using the Participant Properties dialog box, you can verify the properties of the ISDN or VoIP participant who is connected to a conference. The Identification, Advanced, Connection Info1, Connection Info2, Resource Details, Disconnection Cause, H.221 (or another used protocol) tabs are only displayed during an On Going Conference. These tabs contain information about the participant status while the conference is running and are used mainly to monitor the participant when a connection problem occurs.

For a detailed description of participant properties that can be modified during a conference, see Chapter 4, “Participant Level Operations” on page 4-5.

3-27

Page 125
Image 125
Polycom DOC2066F manual Participant Level Monitoring